🌊 VBEX Full Inverter 10kW Swimming Pool Heat Pump | WiFi Enabled | 1 Phase

Transform your pool into a year-round oasis with the VBEX Full Inverter Heat Pump – the intelligent heating solution that combines cutting-edge technology with exceptional energy efficiency. Featuring a premium Mitsubishi compressor, WiFi smartphone control, and whisper-quiet operation, this heat pump delivers powerful 10kW heating capacity while slashing your energy bills by up to 40% compared to traditional pool heaters.

Perfect for medium-sized residential pools (35-75m² surface area), this space-saving horizontal unit adapts its power output from 25% to 100% based on your pool’s actual heating needs, eliminating wasteful on/off cycling and providing precision temperature control within 0.5°C. Whether you’re extending your swimming season or maintaining comfortable water temperatures year-round, the VBEX delivers consistent, reliable performance with unmatched efficiency.

✅ Why Choose the VBEX 10kW Full Inverter Heat Pump?

💰 Slash Your Running Costs Proudly carries the prestigious A Energy Rating – one of the most efficient pool heaters available. Full-Inverter technology automatically adjusts power consumption to match your pool’s exact heating requirements, typically reducing energy usage by 30-40% compared to fixed-speed heat pumps. That’s hundreds of pounds saved on electricity bills each swimming season.

🔇 Whisper-Quiet Operation Variable-speed operation and advanced acoustic engineering mean this heat pump runs significantly quieter than conventional pool heaters – perfect for residential areas where peace and quiet matter. At maintenance mode (25-50% capacity), noise levels drop dramatically, allowing you to enjoy your garden without disruption.

📱 Smart WiFi Control Built-in WiFi module lets you control and monitor your pool temperature from anywhere using your smartphone. Adjust settings from the comfort of your home, set heating schedules to optimize energy use, receive status alerts, and track performance metrics – all through an intuitive mobile app.

⚡ Premium Mitsubishi Compressor At the heart of this system is a world-renowned Mitsubishi compressor, legendary for reliability, durability, and superior efficiency. This isn’t a budget component – it’s engineering excellence that ensures consistent performance for years to come, even under demanding conditions.

🌡️ Intelligent Temperature Control Full-Inverter technology provides precision temperature management that fixed-speed units simply cannot match. The system continuously adjusts output between 25% and 100% capacity, maintaining your desired temperature within 0.5°C while minimizing energy waste from constant on/off cycling.

🏡 Space-Saving Horizontal Design Compact horizontal configuration fits easily into tight equipment spaces, reducing installation footprint by up to 30% compared to vertical units. Perfect for properties where space is at a premium – you can tuck this unit neatly against walls or under decking.

🌍 Environmentally Responsible Heating Lower energy consumption means reduced carbon footprint. By choosing the VBEX, you’re not just saving money – you’re making an environmentally conscious choice that reduces your pool’s impact on the planet.

📊 Real-World Pool Heating Performance

Estimated Heat-Up Times for Common Pool Sizes

Understanding how quickly your pool will heat helps you plan and optimize energy usage. The table below shows estimated heat-up times for the VBEX 10kW heat pump under typical UK conditions.

⚠️ Important Note: These are estimates based on ideal conditions (ambient temperature 15-20°C, moderate wind, pool covered when not in use). Actual times may vary depending on weather, pool insulation, wind exposure, starting water temperature, and whether your pool is covered.

Pool Volume	Surface Area	Temperature Rise	Estimated Heat-Up Time*	Daily Maintenance**
30 m³	35 m²	5°C (20°C → 25°C)	17-20 hours	2-3 hours
30 m³	35 m²	10°C (15°C → 25°C)	35-40 hours	2-3 hours
45 m³	50 m²	5°C (20°C → 25°C)	26-30 hours	3-4 hours
45 m³	50 m²	10°C (15°C → 25°C)	52-60 hours	3-4 hours
60 m³	65 m²	5°C (20°C → 25°C)	35-40 hours	4-5 hours
60 m³	65 m³	10°C (15°C → 25°C)	70-80 hours	4-5 hours
75 m³	75 m²	5°C (20°C → 25°C)	44-50 hours	5-6 hours
75 m³	75 m²	10°C (15°C → 25°C)	87-100 hours	5-6 hours

*Initial heat-up from cold pool
**Time needed to maintain temperature once reached (daily heat loss replacement)

💡 Heat-Up Time Calculation Explained

Formula Used: Time (hours) = (Pool Volume m³ × Temperature Rise °C × 1.16) ÷ Heat Pump kW Rating

Example for 45m³ pool (5°C rise):

• (45 × 5 × 1.16) ÷ 10 = 26.1 hours

Pro Tips to Reduce Heating Times:

• 🔥 Always use a pool cover – reduces heat-up time by 30-50%
• ☀️ Heat during daytime when ambient temperatures are higher – improves efficiency
• 🎯 Start heating in advance – begin 2-3 days before you need the pool
• 🌬️ Minimize wind exposure – wind strips heat faster than anything else
• 🔄 Run your heat pump 24/7 during initial heat-up for fastest results

📋 Complete Technical Specifications

Heating Performance

Specification	Value
Heating Capacity	10 kW (8,600 kcal/h)
Output Range (Variable)	2.5 – 10 kW (25-100%)
COP (Coefficient of Performance)	Up to 5.5 (at 26°C ambient)
Recommended Pool Size	35-75 m² surface area
Recommended Pool Volume	30-75 m³
Operating Temperature Range	-10°C to 43°C ambient
Water Temperature Range	10°C to 40°C

Electrical Specifications

Specification	Value
Power Supply	1 Phase (220-240V / 50Hz)
Rated Input Power	2.2 kW (at rated capacity)
Maximum Input Current	10.5 A
Power Connection	Hard-wired installation required
Circuit Breaker Required	16A Type C MCB recommended
RCD Protection	30mA RCD required

Physical Specifications

Specification	Value
Dimensions (L × W × H)	900 × 340 × 645 mm
Weight (Net)	52 kg
Weight (Shipping)	60 kg
Orientation	Horizontal (side discharge)
Housing Material	Powder-coated galvanized steel
Color	Anthracite grey
Protection Rating	IPX4 (splash-proof)

Refrigerant & Components

Specification	Value
Refrigerant Type	R32 (low GWP)
Refrigerant Charge	1.2 kg
Compressor Type	Mitsubishi rotary inverter
Heat Exchanger (Pool Side)	Titanium tube-in-tube
Heat Exchanger (Air Side)	Hydrophilic aluminum fins
Fan Type	Variable-speed DC motor
Fan Diameter	280 mm

Noise & Efficiency

Specification	Value
Noise Level (at 1m)	48-58 dB(A) depending on speed
Noise Level (at 10m)	30-40 dB(A) depending on speed
Energy Efficiency Class	A (EU energy label)
Seasonal Coefficient (SCOP)	4.8 average

Smart Features

Feature	Details
Control Interface	LED digital display with touch buttons
WiFi Connectivity	Built-in WiFi module (802.11 b/g/n)
Mobile App	iOS & Android compatible
Timer Functions	Daily/weekly scheduling
Defrost System	Intelligent automatic defrost
Self-Diagnostics	Error code display and alerts

Water Flow Requirements

Specification	Value
Minimum Flow Rate	3.0 m³/hour
Maximum Flow Rate	6.0 m³/hour
Optimal Flow Rate	4.0-5.0 m³/hour
Connection Size	50 mm (2″)
Maximum Pressure	3 bar
Pressure Drop	0.02-0.05 bar (at optimal flow)

Included Accessories

✅ WiFi control module (pre-installed)
✅ Winter protective cover
✅ Heat protection tray
✅ Installation manual
✅ Water flow switch
✅ Drain plugs

🏊 Pool Sizing & Suitability Guide

Is This Heat Pump Right for Your Pool?

The VBEX 10kW model is specifically designed for medium-sized residential pools. Use this guide to determine compatibility:

✅ IDEAL FOR:

• Swimming pools: 35-75 m² surface area
• Pool volumes: 30-75 m³ (30,000-75,000 liters)
• Typical residential installations
• Pools with solar covers or thermal blankets
• Properties with standard 1-phase electricity supply
• Pools used from April through October (extended season)

⚠️ TOO SMALL FOR:

• Pools larger than 80 m² surface area
• Very deep pools (over 2m average depth with large volume)
• Commercial or public pools
• Pools without any cover or wind protection

⚠️ TOO LARGE FOR:

• Pools smaller than 25 m² surface area
• Hot tubs and spas (oversized for these applications)
• Small plunge pools

Common Pool Size Examples

Pool Dimensions	Surface Area	Typical Volume	Suitability
6m × 3m × 1.4m	18 m²	25 m³	⚠️ Minimum size – will heat quickly but may short-cycle
8m × 4m × 1.5m	32 m²	48 m³	✅ Perfect fit – ideal performance
10m × 4m × 1.5m	40 m²	60 m³	✅ Perfect fit – optimal capacity match
10m × 5m × 1.5m	50 m²	75 m³	✅ Good fit – maximum recommended size
12m × 5m × 1.5m	60 m²	90 m³	⚠️ Upper limit – consider 13kW model
12m × 6m × 1.8m	72 m²	130 m³	❌ Too large – insufficient capacity

💰 Running Cost Comparison & Savings

How Much Does it Cost to Run?

Understanding running costs helps you appreciate the VBEX’s efficiency. Here’s a realistic cost comparison:

Electricity Rate Used: £0.24 per kWh (average UK 2024 rate)

Cost to Heat Your Pool (45m³ example)

Heating Method	Energy Used	Cost per Session	Season Cost*
VBEX 10kW Heat Pump (COP 5.0)	262 kWh	£63	£380-480
Gas Boiler (80% efficiency)	750 kWh	£150	£900-1,100
Oil Boiler (85% efficiency)	700 kWh	£165	£990-1,200
Electric Heater (100% efficiency)	1,310 kWh	£314	£1,880-2,350

*Season cost assumes 6-month swimming season, maintaining 25°C water temperature

Annual Savings with VBEX

Compared To	You Save Per Year
Electric Heater	£1,400-1,870
Gas Boiler	£420-620
Oil Boiler	£510-720
Fixed-Speed Heat Pump	£150-250 (30-40% more efficient)

💡 Your VBEX Heat Pump Typically Pays for Itself in 2-4 Years Through Energy Savings!

Daily Running Cost (Maintenance Mode)

Once your pool is at temperature, daily maintenance costs are minimal:

Pool Volume	Daily Heat Loss*	kWh Used	Daily Cost
30 m³	2-3°C	7-10 kWh	£1.70-2.40
45 m³	2-3°C	10-15 kWh	£2.40-3.60
60 m³	2-3°C	14-18 kWh	£3.36-4.32
75 m³	2-3°C	17-22 kWh	£4.08-5.28

*With solar cover in place

Without a pool cover, these costs can increase by 200-300%!

🔧 Installation Requirements & Clearances

Space Requirements for Installation

Proper installation ensures optimal performance and longevity. Follow these clearance guidelines:

Position	Minimum Clearance	Recommended
Front (Air Discharge)	2.5 meters	3.5 meters
Rear (Air Intake)	300 mm	500 mm
Left Side	300 mm	500 mm
Right Side	300 mm	500 mm
Above Unit	1.5 meters	2.0 meters

Installation Location Checklist

✅ IDEAL LOCATIONS:

• Against an exterior wall with good airflow
• Sheltered from prevailing winds
• Away from bedroom windows (noise consideration)
• Level, firm surface (concrete pad recommended)
• Accessible for service and maintenance
• Protection from direct weather exposure (optional canopy)

❌ AVOID THESE LOCATIONS:

• Enclosed spaces without ventilation
• Under decking without adequate airflow
• Areas with restricted air circulation
• Directly against walls on all sides
• Low-lying areas prone to flooding
• Locations where discharged air blows onto windows/doors

Plumbing Requirements

• Pipe Size: 50mm (2″) connections (supplied with adaptors)
• Bypass Valve: Mandatory bypass system required
• Flow Switch: Included – must be installed
• Water Treatment: Compatible with chlorine, bromine, salt systems
• Filter Position: Install after pool filter, before return

Electrical Requirements

• Power Supply: 1 Phase 220-240V / 50Hz dedicated circuit
• Circuit Breaker: 16A Type C MCB minimum
• RCD Protection: 30mA RCD mandatory
• Cable Size: 2.5mm² minimum (consult electrician)
• Installation: Must be installed by qualified electrician
• Regulations: Installation must comply with BS7671 (IET Wiring Regulations)

⚠️ Professional Installation Recommended: While competent DIYers can handle plumbing, electrical work must be completed by a certified electrician and must comply with Part P Building Regulations.

🌡️ Seasonal Performance Expectations

Spring (March-May)

Ambient Temperatures: 8-15°C
Performance: Good – Heat pump operates efficiently
COP: 4.0-5.0
Heat-Up Times: Moderate – expect 2-3 days for full heat-up
Tip: Start heating in late April for May swimming

Summer (June-August)

Ambient Temperatures: 15-25°C
Performance: Excellent – Peak efficiency period
COP: 5.0-5.5
Heat-Up Times: Fast – 1-2 days for temperature adjustment
Tip: Run mostly in maintenance mode; inverter technology keeps costs minimal

Autumn (September-November)

Ambient Temperatures: 10-15°C
Performance: Good – Efficient operation continues
COP: 4.0-4.8
Heat-Up Times: Moderate to slow – 2-4 days
Tip: Use pool cover religiously to maximize efficiency

Winter (December-February)

Ambient Temperatures: 0-8°C
Performance: Reduced – Heat pump works harder
COP: 2.5-3.8
Operating Status: Can operate down to -10°C with defrost cycles
Tip: Consider winterizing pool unless you’re a very dedicated swimmer!

Winter Swimming Capability

The VBEX can operate in winter, but efficiency drops significantly:

Ambient Temp	Water Temp Target	COP	Efficiency
15°C	25°C	5.0	Excellent
10°C	25°C	4.2	Good
5°C	25°C	3.5	Moderate
0°C	25°C	2.8	Lower
-5°C	25°C	2.2	Significantly reduced

💡 Reality Check: Year-round heating in the UK is possible but expensive. Most owners run heat pumps April-October for best cost-effectiveness.

🎯 Key Features & Benefits Breakdown

1. 🔄 Full-Inverter Technology (Variable Capacity 25-100%)

What It Means: Unlike traditional fixed-speed heat pumps that run at 100% or 0%, the VBEX continuously adjusts its output from 25% to 100% based on your pool’s actual heating needs.

Benefits:

• 30-40% lower energy consumption than fixed-speed heat pumps
• Precision temperature control (±0.5°C accuracy)
• Dramatically reduced noise when running at lower speeds
• Eliminates wear-and-tear from constant start/stop cycling
• Extends equipment lifespan by 30-50%
• Faster payback through energy savings

Real-World Impact: On a typical autumn day when your pool only needs 3-4 hours of heating, the VBEX runs at 40-60% capacity instead of cycling on/off repeatedly. This saves 8-12 kWh daily compared to fixed-speed models.

2. ⚡ Premium Mitsubishi Compressor

What It Means: The compressor is the “engine” of the heat pump. Mitsubishi compressors are considered among the world’s finest – used in premium air conditioning and heat pump systems globally.

Benefits:

• Legendary reliability – 10-15 year typical lifespan
• Superior efficiency at all operating temperatures
• Minimal vibration = quieter operation
• Consistent performance even in challenging conditions
• Lower maintenance requirements
• Proven track record in millions of installations worldwide

Real-World Impact: While budget heat pumps may use unknown Chinese compressors that fail after 3-5 years, the Mitsubishi unit in the VBEX is engineered for longevity. It’s the difference between a disposable appliance and a long-term investment.

3. 📱 Built-In WiFi Connectivity & Smart Control

What It Means: Control your pool heating from anywhere using your smartphone. No additional modules to buy – WiFi is built-in and ready to connect.

Benefits:

• Remote temperature adjustment from anywhere
• Monitor real-time performance and energy usage
• Set heating schedules to optimize off-peak electricity rates
• Receive maintenance alerts and diagnostic notifications
• Track heating costs and efficiency trends
• Perfect for holiday homes – heat pool before you arrive

Real-World Impact: Imagine waking up on Friday, checking the weather, and remotely starting your pool heating from work. By Saturday morning, your pool is perfect for swimming. Or schedule heating to run midnight-6am if you have Economy 7 electricity rates.

4. 🏆 Class A Energy Efficiency Rating

What It Means: The prestigious A-rating is awarded to only the most efficient heat pumps on the market. This isn’t marketing hype – it’s verified performance.

Benefits:

• Lowest possible running costs in its category
• COP up to 5.5 (produces 5.5kW heat for every 1kW electricity)
• Complies with UK Energy Related Products (ErP) regulations
• Qualifies for potential energy efficiency incentives
• Environmentally responsible choice
• Future-proof against rising energy costs

Real-World Impact: With a COP of 5.0, every £1 you spend on electricity delivers £5 worth of heating. Electric heaters give you £1 for £1. Gas boilers give you £0.80 for £1. The VBEX is 5-6 times more cost-effective than electric heating.

5. 🔇 Ultra-Quiet Variable-Speed Operation

What It Means: Variable-speed fan and compressor mean the VBEX can run whisper-quiet when less heating is needed, unlike fixed-speed units that always run at maximum noise.

Benefits:

• 48-58 dB(A) noise range depending on speed (conversation-level quiet)
• At 25-50% capacity: quieter than normal conversation
• Perfect for residential areas with noise restrictions
• Run overnight without disturbing neighbors or family
• Peaceful pool enjoyment without constant motor hum

Real-World Impact: At 10 meters distance in maintenance mode (40% speed), the VBEX produces just 30-35 dB(A) – quieter than a whisper. Compare this to budget heat pumps that drone constantly at 65-70 dB(A) (loud conversation level).

6. 🛡️ Patented Air Technology Design

What It Means: VBEX’s proprietary airflow design optimizes how air moves through the heat exchanger, improving efficiency and performance.

Benefits:

• Enhanced heat transfer efficiency (5-10% improvement)
• Better performance in windy conditions
• Reduced frost build-up in cooler weather
• More stable operation across temperature ranges
• Quieter operation through improved aerodynamics

Real-World Impact: This technology means the VBEX maintains efficiency even when weather isn’t perfect. Windy days or sudden temperature drops have less impact on performance compared to conventional designs.

7. 🌊 Titanium Heat Exchanger (Corrosion-Proof)

What It Means: The water-side heat exchanger uses titanium tubes, not copper or stainless steel, making it virtually immune to corrosion from pool chemicals.

Benefits:

• Compatible with ALL pool sanitizers (chlorine, bromine, salt)
• Will not corrode, even with aggressive water chemistry
• 15-20+ year lifespan expected
• No performance degradation over time
• Safe with salt chlorinator systems (unlike copper heat exchangers)

Real-World Impact: Many budget heat pumps fail after just 3-5 years because salt or chlorine corrodes copper heat exchangers. The VBEX’s titanium exchanger is virtually indestructible – it’s the same material used in seawater applications.

❓ Frequently Asked Questions

General Operation Questions

Q: How does a pool heat pump work?
A: Pool heat pumps work like a refrigerator in reverse. They extract heat from the surrounding air (even cold air contains thermal energy) and transfer it to your pool water. The VBEX uses a refrigerant cycle: outdoor air passes over an evaporator coil, the compressor concentrates this heat, then the condenser transfers it to pool water flowing through the titanium heat exchanger. With a COP of 5.0, the VBEX delivers 5kW of heating for every 1kW of electricity consumed – making it 5 times more efficient than electric heaters and about 6 times cheaper to run than gas boilers per kWh of heat delivered.

Q: How long will it take to heat my pool?
A: Initial heat-up times depend on pool size, temperature rise needed, and weather conditions. For a typical 45m³ pool (8m × 4m × 1.5m), expect about 26-30 hours to raise temperature by 5°C, or 52-60 hours for a 10°C rise. These times assume moderate weather (15-20°C ambient) and a pool cover in use. Once at temperature, the heat pump only runs 2-4 hours daily in maintenance mode. Pro tip: Always use a solar cover – it can reduce heat-up times by 30-50% and dramatically cuts daily running costs.

Q: What size pool is this heat pump suitable for?
A: The VBEX 10kW model is specifically designed for pools between 35-75 m² surface area, which typically corresponds to volumes of 30-75 m³. Perfect examples include 8m × 4m pools (32 m²), 10m × 4m pools (40 m²), or 10m × 5m pools (50 m²). If your pool is smaller than 30 m², this heat pump may be oversized and cycle too frequently. Larger pools (over 80 m²) would benefit from the 13kW or 16kW models for adequate heating capacity.

Q: Can I run this heat pump in winter?
A: Yes, the VBEX operates in ambient temperatures from -10°C to +43°C, with intelligent automatic defrost cycles when needed. However, efficiency drops significantly in cold weather. At 15°C ambient, you’ll achieve COP of 5.0+, but at 0°C this drops to about 2.8. While year-round pool heating is technically possible, it’s expensive in UK winters. Most pool owners run their heat pump April through October for best cost-effectiveness. If you’re a dedicated winter swimmer, expect significantly higher running costs during December-February.

Q: Does this heat pump make a lot of noise?
A: No! The VBEX is designed for quiet operation with noise levels ranging from 48-58 dB(A) at 1 meter depending on operating speed – about the same as normal conversation. Thanks to Full-Inverter technology, when your pool only needs maintenance heating (most of the time), the unit runs at 25-50% speed and produces just 30-35 dB(A) at 10 meters – quieter than a whisper. Unlike fixed-speed heat pumps that always run at maximum noise, the VBEX intelligently adjusts to be as quiet as possible while maintaining temperature. Perfect for residential installations where neighbor-friendly operation matters.

Installation & Technical Questions

Q: Can I install this heat pump myself?
A: The plumbing installation can be completed by competent DIYers with basic pipe-work skills (you’ll need to connect 50mm pipes and install the flow switch). However, electrical installation MUST be completed by a qualified electrician and must comply with Part P Building Regulations and BS7671 (IET Wiring Regulations). The heat pump requires a dedicated circuit with 16A MCB and 30mA RCD protection. Most installers can complete full installation in 4-6 hours. We provide comprehensive installation manuals with the unit.

Q: How much space do I need around the heat pump?
A: The compact horizontal design requires minimal space. Minimum clearances: 300mm sides and rear, 2.5m front discharge area, 1.5m above. Recommended clearances for optimal performance: 500mm sides and rear, 3.5m front, 2m above. The unit measures just 900mm × 340mm × 645mm, so it fits easily against walls or under decking. Total installation footprint is typically about 1m × 4m. Adequate clearances ensure proper airflow and make maintenance easier.

Q: What electrical supply do I need?
A: You need a 1 Phase 220-240V / 50Hz supply (standard UK household electricity). The heat pump requires a dedicated circuit with 16A Type C MCB and 30mA RCD protection. Maximum current draw is 10.5A. Minimum cable size is 2.5mm² (consult your electrician for exact requirements based on cable run length). Installation must comply with BS7671 regulations and Part P Building Regulations – work must be completed by a qualified electrician. Most homes have adequate electrical capacity without service upgrades.

Q: Is the WiFi module included or extra?
A: The WiFi control module is included and pre-installed – there’s nothing extra to buy! Simply download the free mobile app (iOS or Android), connect the heat pump to your home WiFi network using the setup wizard, and you’re ready to control your pool heating from anywhere. The system uses standard 802.11 b/g/n WiFi (2.4GHz) – the same as most home routers. No subscription fees, no ongoing costs – the app and WiFi connectivity are completely free for life.

Q: What pool chemicals can I use with this heat pump?
A: The VBEX is compatible with ALL common pool sanitizers thanks to its titanium heat exchanger. Safe to use with: chlorine tablets or granules, liquid chlorine, bromine, salt chlorinator systems, mineral sanitizers, and UV/ozone systems. The titanium tubes are virtually corrosion-proof unlike cheaper copper heat exchangers that can fail with salt systems. Maintain your pool chemistry within normal parameters (pH 7.2-7.8, chlorine 1-3 ppm) and the heat pump will provide decades of service. The heat exchanger carries a 2-year warranty with expected lifespan of 15-20+ years.

Cost & Efficiency Questions

Q: How much does it cost to run this heat pump?
A: Running costs depend on pool size, temperature rise, weather, and your electricity rate. For a typical 45m³ pool maintained at 25°C during swimming season (April-October), expect annual costs of £380-480 based on £0.24/kWh electricity. Initial heat-up might cost £60-80 depending on starting temperature, then daily maintenance costs £2.40-3.60 (with pool cover). Without a cover, costs increase by 200-300%! Compare this to gas boilers (£900-1,100/year), oil boilers (£990-1,200/year), or electric heaters (£1,880-2,350/year). The VBEX typically pays for itself in energy savings within 2-4 years.

Q: What does COP mean and why does it matter?
A: COP (Coefficient of Performance) measures heat pump efficiency – it’s the ratio of heat output to electrical input. The VBEX achieves COP up to 5.5, meaning it produces 5.5kW of heating for every 1kW of electricity consumed. This is 5-6 times more efficient than electric heaters (COP 1.0) and about 6 times cheaper per kWh than gas boilers. Higher COP = lower running costs. The VBEX’s Full-Inverter technology and premium Mitsubishi compressor maintain high COP across a wide temperature range, even when ambient temperatures drop. This is why heat pumps are the most cost-effective pool heating option available.

Q: How much money will I save compared to my current heating?
A: Savings depend on what you’re replacing. Annual savings for a typical 45m³ pool compared to: Electric heater: £1,400-1,870, Gas boiler: £420-620, Oil boiler: £510-720, Fixed-speed heat pump: £150-250 (VBEX is 30-40% more efficient). Even if you’re currently using a basic heat pump, the VBEX’s Full-Inverter technology typically reduces energy consumption by 30-40%. With UK electricity prices, most pool owners see payback in 2-4 years, after which it’s pure savings every season.

Q: Is this heat pump really “A” rated?
A: Absolutely! The Class A energy efficiency rating isn’t marketing fluff – it’s verified performance under EU Energy Related Products (ErP) regulations. Only the most efficient heat pumps qualify for this rating. The VBEX achieves it through Full-Inverter technology, premium Mitsubishi compressor, patented air technology design, and optimized refrigerant cycle. The seasonal COP (SCOP) is 4.8 average across typical UK conditions – among the highest in its class. When you see the “A” rating, you’re looking at proven efficiency that translates directly to lower electricity bills.

Maintenance & Longevity Questions

Q: How long will this heat pump last?
A: With proper maintenance, expect 10-15 years minimum, with many units exceeding 20 years. The premium Mitsubishi compressor is rated for 15+ years, and the titanium heat exchanger should last 20+ years without corrosion issues. Key longevity factors: annual professional service, keeping air coils clean, using winter cover when not in operation, maintaining proper water chemistry, and ensuring adequate airflow clearances. The Full-Inverter technology actually extends lifespan by eliminating the constant start/stop wear of fixed-speed units. Many commercial installations with similar Mitsubishi compressors have exceeded 25 years of operation.

Q: What maintenance does the heat pump need?
A: Minimal! User maintenance: Keep area around unit clear of debris, periodically check air intake/discharge areas are unobstructed, ensure water flow switch is functioning, visual inspection for any damage. Annual professional service recommended: Check refrigerant levels, inspect electrical connections, clean heat exchanger coils, test defrost cycle, verify control functions, check for leaks, measure performance. Most pool owners spend £80-120 annually on professional servicing. The VBEX’s self-diagnostic system alerts you to any issues before they become problems. Use the included winter cover during off-season to protect the unit from harsh weather.

Q: What warranty is included?
A: The VBEX comes with a 2-year parts and labor warranty covering manufacturing defects. This includes the Mitsubishi compressor, control electronics, heat exchangers, and all components. Extended warranty options may be available – contact us for details. The warranty requires annual professional service to remain valid. Given the premium components (especially the Mitsubishi compressor and titanium heat exchanger), these units typically far outlast their warranty period. Many owners report trouble-free operation for 12-15+ years.

Comparison Questions

Q: How does this compare to cheaper heat pumps?
A: The VBEX costs more upfront but delivers superior value long-term. Key differences: (1) Full-Inverter technology reduces energy costs by 30-40% vs. fixed-speed heat pumps, (2) Premium Mitsubishi compressor lasts 10-15 years vs. 3-5 years for budget compressors, (3) Titanium heat exchanger never corrodes vs. copper exchangers that fail with salt systems, (4) Dramatically quieter operation, (5) Built-in WiFi vs. expensive add-on modules, (6) Class A efficiency rating. Budget heat pumps often cost £800-1,000 but use £200-300 more electricity annually and need replacement after 5-7 years. The VBEX typically pays for itself within 3-4 years through energy savings alone.

Q: Why choose a heat pump over gas or electric heating?
A: Running costs. For a typical 45m³ pool, annual heating costs: VBEX heat pump: £380-480, Gas boiler: £900-1,100, Electric heater: £1,880-2,350. Heat pumps are 5-6 times cheaper to run than electric and about half the cost of gas. They’re also environmentally responsible (no direct carbon emissions), require no gas supply or fuel deliveries, and with the VBEX’s inverter technology, they’re incredibly quiet. The only downside is higher initial investment, but payback is typically 2-4 years. After that, it’s hundreds of pounds saved every swimming season.

Q: Should I get 10kW, 13kW, or 16kW model?
A: Match heat pump capacity to pool size for optimal performance. 10kW model (this unit): Perfect for 35-75 m² pools (30-75 m³). Examples: 8m × 4m, 10m × 4m, 10m × 5m pools. 13kW model: Larger pools 60-100 m² (75-100 m³). Examples: 12m × 5m, 12m × 6m pools. 16kW model: Very large pools 90-130 m² (100-130 m³). Undersizing means slow heat-up and excessive runtime. Oversizing causes short-cycling (frequent on/off) which wastes energy and wears components. For pools at the boundary (e.g., 75 m²), consider local climate, pool cover usage, and desired heat-up speed when deciding between sizes.

Special Situations Questions

Q: Can I use this with a solar cover or thermal blanket?
A: Absolutely – and you should! A solar cover or thermal blanket is the single most important accessory for heat pump efficiency. Covers reduce heat loss overnight by 70-90%, cutting heat-up times by 30-50% and slashing daily running costs by 50-70%. For a 45m³ pool, a cover saves £200-300 annually in electricity costs. The heat pump and cover work synergistically: the VBEX heats efficiently, the cover retains that heat. Without a cover, you’re literally heating the atmosphere – heat loss overnight can equal the entire previous day’s heating. Bottom line: Budget £50-150 for a decent cover and it pays for itself within weeks.

Q: Will this work with my saltwater chlorinator system?
A: Yes, perfectly! The titanium heat exchanger is specifically designed for saltwater compatibility. Unlike copper or stainless steel heat exchangers that can corrode from salt electrolysis, titanium is virtually immune to corrosion. The VBEX works seamlessly with all salt chlorinator systems (typically 3,000-4,500 ppm salt). Just maintain your pool chemistry within normal parameters (pH 7.2-7.8) and the heat pump will provide 15-20+ years of corrosion-free service. Many coastal pool owners choose titanium heat exchangers specifically for salt compatibility.

Q: Can I heat the pool faster by running it on a higher setting?
A: The VBEX doesn’t have a “high/low” setting – instead, it automatically adjusts output from 25-100% based on the temperature difference between your target and actual water temperature. If your pool is 5°C below target, it runs at 100% capacity automatically. As the gap closes, it gradually reduces output for precision control. You cannot “force” faster heating by adjusting settings – the heat pump already delivers maximum capacity when needed. To speed up heating: (1) Use a pool cover, (2) Heat during warmer daytime hours, (3) Ensure proper water flow rate (4-5 m³/hour optimal), (4) Clear any airflow obstructions.

Q: What happens if there’s a power cut?
A: The VBEX has built-in power loss protection. When power is restored, the unit automatically returns to its previous operating mode and temperature setting – no need to reprogram. All settings and schedules are stored in non-volatile memory. If you’re using the WiFi app, you’ll receive a notification about the power interruption and restoration. The system includes surge protection for electrical components. For properties with frequent power issues, consider a UPS (uninterruptible power supply) for the control circuit – this allows settings to remain active during brief outages.

🛒 What’s Included in the Box

When your VBEX 10kW heat pump arrives, you’ll receive everything needed for installation:

Main Unit

✅ VBEX Full Inverter 10kW heat pump (pre-assembled and factory tested)
✅ WiFi control module (pre-installed, ready to connect)
✅ Digital LED display with touch controls

Installation Components

✅ Titanium heat exchanger (pre-installed)
✅ Water flow switch with mounting hardware
✅ 50mm (2″) pipe connectors and adaptors
✅ Drain plugs (2x) for winterization
✅ Rubber mounting feet (pre-fitted)

Protection & Accessories

✅ Winter protective cover (heavy-duty, weather-resistant)
✅ Heat protection tray (prevents surface damage)
✅ Cable glands and electrical connections

Documentation

✅ Comprehensive installation manual (English)
✅ Operation and maintenance guide
✅ WiFi setup instructions with QR code for app download
✅ Quick-start guide with visual diagrams
✅ Warranty registration card

NOT Included (Available Separately)

❌ Bypass valve kit – strongly recommended, available separately
❌ Plumbing pipes (50mm PVC or flexible hose)
❌ Electrical cable (2.5mm² minimum)
❌ Circuit breaker and RCD (must be installed by electrician)
❌ Concrete mounting pad (recommend 1m × 1m × 100mm)

📞 Technical Support & Installation Assistance

Need Help? Our team of pool heating specialists is here to assist you.

Pre-Purchase Questions

• Pool sizing and heat pump selection advice
• Compatibility with existing equipment
• Installation planning and requirements assessment
• Running cost calculations for your specific situation

Annual Servicing: We can recommend qualified service engineers in your area for professional annual maintenance. Regular servicing keeps your warranty valid and ensures optimal performance.

🎯 Why Buy from Parts4Tubs?

✅ Authorized VBEX Dealer – Genuine products with full manufacturer warranty
✅ Expert Knowledge – Specialist advice from pool heating professionals
✅ Competitive Pricing – Best value on premium heat pumps
✅ Fast Delivery – Quick dispatch on in-stock items
✅ Technical Support – Pre and post-purchase assistance
✅ Installation Guidance – Help you get it right the first time

📦 Delivery Information

Delivery Method: Courier service to kerbside
Packaging: Heavy-duty cardboard carton with protective foam
Shipping Weight: 60 kg
Package Dimensions: 1050 × 450 × 750 mm

⚠️ Delivery Notes:

• Two-person lift recommended (unit weighs 52 kg unpacked)
• Ensure clear access to delivery location
• Inspect packaging for damage before signing
• Report any shipping damage within 48 hours