Remora Professional 15 Inverter Heat Pump – 14.5kW Wi-Fi Swimming Pool & Koi Pond Heater with Smart App Control 🌊

Transform your pool or koi pond experience with the Remora Professional 15 – a premium inverter heat pump that delivers exceptional heating performance with remarkable energy efficiency. With an industry-leading COP of up to 17.52, this intelligent heating solution can slash your energy costs while maintaining perfect water temperatures year-round, even in temperatures as low as -15°C.

Control your pool temperature from anywhere in the world using the free Smart Life App. Whether you’re at work or on holiday, simply adjust settings from your smartphone – no expensive control panels or complicated installations required. The heat pump comes complete with a 2.8m mains cable, RCD, and UK plug for simple plug-and-play operation.

Exceptional Energy Efficiency Save up to £600+ annually compared to traditional electric heaters. With a COP (Coefficient of Performance) reaching 17.52, for every 1kW of electricity consumed, this heat pump can generate up to 17.52kW of heating power. That’s more than 17 times more efficient than a standard immersion heater.

Whisper-Quiet Operation At less than 29dB(A) at 10 metres, this is quieter than a whisper. Run it overnight without disturbing neighbours or disrupting your outdoor relaxation. The advanced low-noise airflow design and DC brushless fan motor ensure peaceful operation in any residential setting.

Complete Smart Control Full Wi-Fi connectivity as standard means you’re always in control. Check your pool temperature, switch between modes, set timers, and monitor energy consumption – all from the Smart Life App available for iOS and Android devices.

Built to Last Premium powder-coated galvanised steel casing, spiral titanium heat exchanger (40% more efficient than standard models), and eco-friendly R32 refrigerant ensure reliable performance for years to come. Backed by comprehensive warranty coverage.

🎯 Intelligent Operating Modes for Every Situation

The Remora Professional 15 features four preset modes that adapt to your needs:

🚀 Boost Mode – Maximum heat output for rapid temperature increases. Perfect for weekend heating or preparing your pool for a party. Delivers the full 14.5kW heating capacity for the fastest possible warm-up.

🔇 Silent Mode – Ultra-quiet operation for overnight running. Limits heat output to below 55% for whisper-quiet performance while you sleep. Ideal for residential areas with close neighbours.

🌿 Eco Mode – Most energy-efficient operation. The intelligent system optimises compressor speed for minimal electricity consumption while maintaining your desired temperature.

🧠 Smart Mode – Intelligent automatic operation. The heat pump continuously adjusts its output based on ambient conditions and water temperature, providing the perfect balance of efficiency and performance for everyday use.

📄 Downloads & Documentation

Installation & Operation Manual (opens in new tab)

Complete 42-page manual covering everything you need to know about your Remora heat pump, including detailed installation instructions, electrical wiring diagrams, LCD controller operation guide, Wi-Fi setup with Smart Life App, maintenance schedules, error code diagnostics, and troubleshooting procedures. Essential reading before installation and operation.

Complete Technical Specifications

Specification	Details
Heating Capacity (A27/W27)	7.2 – 14.5 kW
Heating Capacity (A15/W26)	4.33 – 10.45 kW
Maximum Input Power (A27/W27)	0.74 – 1.91 kW
Maximum Input Power (A15/W26)	0.93 – 2.01 kW
COP (A27/W27)	7.60 – 17.52
COP (A15/W26)	5.20 – 8.53
Power Supply	230V / 50Hz
Maximum Current Draw	11.5A
Refrigerant Type	R32 (Eco-Friendly)
Compressor Type	Stepless Twin Rotary DC Inverter
Fan Type	DC Brushless Fan Motor
Fan Air Direction	Horizontal Discharge
Heat Exchanger	Spiral Titanium (40% more efficient)
Water Flow Rate (Nominal)	5 – 7 m³/hour
Water Connections	1½” (50mm) female thread/glue socket
Noise Level (at 10m)	<29 dB(A)
Operating Temperature Range	-15°C to +40°C (ambient)
Target Water Temperature Range	5°C to 40°C (adjustable)
Wi-Fi Connectivity	Built-in (Smart Life App)
Included Mains Cable	2.8m with RCD and UK plug
Dimensions (L × W × H)	870 × 380 × 653 mm
Unit Weight	52 kg
Winter Cover	Included

Understanding the Technical Ratings

COP (Coefficient of Performance) measures efficiency. A COP of 17.52 means the heat pump generates 17.52kW of heat for every 1kW of electricity consumed. Higher COP = lower running costs.

A27/W27 means Air temperature 27°C, Water temperature 27°C (optimal summer conditions)

A15/W26 means Air temperature 15°C, Water temperature 26°C (typical spring/autumn conditions)

The inverter technology allows the Remora Professional 15 to continuously vary its output between minimum and maximum capacity, ensuring optimal efficiency at all operating conditions.

Pool & Pond Sizing Guide – Is This Heat Pump Right For You? 📏

The Remora Professional 15 is ideally suited for:

Swimming Pools

• Above-Ground Pools: Up to 40,000 litres (8,800 gallons)
• In-Ground Pools: Up to 50,000 litres (11,000 gallons)
• Covered Pools: Up to 60,000 litres (13,200 gallons)

Koi Ponds

• Recommended Maximum: 50,000 – 55,000 litres (11,000 – 12,000 gallons)
• Optimal Performance: 35,000 – 45,000 litres (7,700 – 10,000 gallons)

💡 Important Note: Pool covers significantly reduce heat loss and can increase the effective capacity by up to 50%. A pool cover is highly recommended for maximum efficiency and faster heating times.

Estimated Heat-Up Times ⏱

These calculations show how long the Remora Professional 15 takes to heat various pool sizes. Please note: These are estimates based on theoretical calculations and assume ideal conditions.

Heat-Up Time Formula

Time (hours) = (Pool Volume in m³ × Temperature Rise in °C × 1.16) ÷ Heat Pump kW Rating

Heating Time Estimates for Common Pool Sizes

Assuming 14.5kW maximum output and no heat loss (pool covered, mild weather)

Pool Volume	Temperature Rise	Estimated Time
20,000 L (20m³)	5°C (e.g., 15°C → 20°C)	8 hours
20,000 L (20m³)	10°C (e.g., 15°C → 25°C)	16 hours
30,000 L (30m³)	5°C (e.g., 15°C → 20°C)	12 hours
30,000 L (30m³)	10°C (e.g., 15°C → 25°C)	24 hours
40,000 L (40m³)	5°C (e.g., 18°C → 23°C)	16 hours
40,000 L (40m³)	10°C (e.g., 15°C → 25°C)	32 hours
50,000 L (50m³)	5°C (e.g., 18°C → 23°C)	20 hours
50,000 L (50m³)	8°C (e.g., 17°C → 25°C)	32 hours

⚠️ Real-World Considerations:

These times are theoretical estimates. Actual heating times will vary based on:

• Ambient air temperature – Performance decreases in colder weather
• Wind exposure – Increases heat loss from pool surface
• Pool insulation – Covered pools heat much faster
• Pool cover usage – Can reduce heating time by 40-60%
• Starting water temperature – Warmer water heats faster
• Sun exposure – South-facing pools gain additional solar heating
• Pool usage – Splashing and activity increases heat loss
• Humidity levels – Affects evaporation rates

Best Practice: Allow 24-48 hours for initial heat-up from cold, then maintain temperature continuously for most efficient operation. The inverter technology means the heat pump is most efficient when maintaining temperature rather than constantly reheating.

Running Cost Comparison – See the Savings 💰

Based on average UK electricity rates of £0.25 per kWh (2024/2025)

Heating a 30,000L Pool by 10°C

Heating Method	Energy Input Required	Estimated Cost
Electric Immersion Heater	348 kWh	£87.00
Gas Boiler (80% efficient)	435 kWh gas equivalent	£26.10*
Remora Professional 15 (Average COP 12)	29 kWh	£7.25

*Based on gas at £0.06 per kWh

Annual Savings: Pool owners typically save £400-£800 per year compared to electric heaters, and £100-£300 compared to gas heaters, while enjoying more consistent temperatures and better environmental credentials.

7 Standout Features That Make the Difference ✅

1. Full Stepless DC Inverter Technology

Unlike fixed-speed heat pumps that constantly switch on and off, the Remora Professional 15 continuously adjusts compressor speed from 7.2kW to 14.5kW. This means faster initial heating, more accurate temperature control, quieter operation, and significantly lower running costs.

2. Spiral Titanium Heat Exchanger

40% more efficient than standard titanium tube heat exchangers. The spiral design increases surface area for superior heat transfer while resisting corrosion from pool chemicals. This premium component ensures longevity and consistent performance.

3. EEV Throttling Technology

Electronic Expansion Valve (EEV) technology automatically adjusts refrigerant flow for optimal performance, increasing COP by up to 20% compared to traditional expansion valves. This means lower running costs and better performance in varying conditions.

4. Waterproof Flush-Fit LCD Touch Screen

Premium full-colour LCD controller with patented flush-fit design requires no additional weather cover. The intuitive touch interface provides precise digital readouts and full control of all functions directly at the unit.

5. Advanced Diagnostics & Remote Support

Built-in diagnostics monitor 14 different parameters including temperatures, pressures, and system status. View operating status, energy logs, fault history, and all parameters via the app. This allows remote troubleshooting and optimisation without engineer visits.

6. Automatic Software Updates

When connected to Wi-Fi, the heat pump can receive automatic firmware updates to improve performance, add features, and fix any issues – keeping your investment up-to-date without any action required.

7. Plug-and-Play Installation

Ready to use straight from the box with included 2.8m mains cable, RCD protection, and standard UK plug. Simply connect to your pool’s filtration system and plug into any 13A outdoor socket – no electrician required for basic installation.

Installation Requirements & Placement Guidelines 🔧

Electrical Requirements

• Standard 230V / 13A power supply
• Dedicated outdoor socket (RCD protected)
• No electrician needed – comes with UK plug
• Circuit breaker recommended for additional protection

Water Connection Requirements

• Connects to pool return line (after filter, before chlorinator)
• 1½” (50mm) inlet and outlet connections
• Recommended water flow: 5-7 m³/hour
• Must be installed downstream of pool pump and filter

Clearance & Airflow Requirements

CRITICAL for optimal performance:

Direction	Minimum Clearance
Front (Air Discharge)	3 metres clear space
Sides	500mm minimum
Rear (Air Intake)	300mm minimum
Top	1 metre minimum

Placement Best Practices:

✅ DO:

• Install on firm, level surface (concrete pad ideal)
• Position in open area with good air circulation
• Locate within 7.5m of pool (minimises heat loss)
• Install downstream of pool filter and pump
• Position where condensation drainage is acceptable
• Ensure electrical socket is within 2.8m

❌ DON’T:

• Install in enclosed spaces or corners
• Block air intake or discharge
• Place near dense vegetation or shrubs
• Position where discharged air recirculates back to unit
• Install in areas prone to snow/leaf accumulation
• Place directly under trees or overhangs

For Above-Ground Pools: Place heat pump at ground level (below water line) – no elevation needed.

For In-Ground Pools: Place heat pump at ground level beside pool.

Smart Life App – Total Control From Anywhere 📱

What You Can Do With the App

Monitor & Adjust

• View current water temperature in real-time
• Check ambient air temperature
• See operating status and mode
• Monitor current power consumption
• View historical energy usage logs

Full Remote Control

• Turn heat pump on/off from anywhere
• Adjust target water temperature
• Switch between operating modes (Boost/Smart/Eco/Silent)
• Set daily or weekly timer schedules
• Override settings instantly

Advanced Features

• View all 14 system parameters
• Check fault codes and error history
• Receive push notifications for alerts
• Access diagnostic information
• Monitor defrost cycles

Smart Scheduling Create custom heating schedules to match your lifestyle:

• Heat pool before you arrive home from work
• Run in Eco mode overnight, Boost mode in morning
• Reduce temperature when away on holiday
• Weekend heating schedules for occasional use

App Compatibility:

• iOS devices (iPhone/iPad)
• Android smartphones and tablets
• Available free from App Store and Google Play
• Search for “Smart Life” – over 100 million downloads

Frequently Asked Questions ❓

How much does the Remora Professional 15 cost to run?

Running costs depend on your pool size, desired temperature, ambient conditions, and usage patterns. For a typical 30,000L pool maintaining 25°C during summer, expect approximately £15-£30 per month at average COP of 12. Winter operation will cost more due to lower air temperatures reducing COP. Using a pool cover can reduce costs by 40-60%.

How loud is this heat pump?

At just 29dB(A) measured from 10 metres away, the Remora Professional 15 is quieter than a whisper (30dB) and significantly quieter than a quiet library (40dB). In Silent mode, noise is further reduced for overnight operation. Most users report that it’s virtually inaudible from inside their homes.

Can it heat my pool in winter?

Yes! The Remora Professional 15 operates effectively in ambient temperatures down to -15°C. However, performance (COP) decreases as air temperature drops. Expect approximately 30-40% of maximum capacity at 0°C, and 20-30% at -10°C. For year-round pool heating in UK winters, consider using a pool cover to minimise heat loss.

Do I need an electrician to install it?

No electrician is required for basic installation. The heat pump comes with a 2.8m mains cable, RCD protection, and UK plug – simply plug into any suitable 13A outdoor socket. However, you will need:

• A qualified pool technician or plumber for water connections
• An electrician if your outdoor socket is not RCD protected
• Professional installation is always recommended for optimal performance

What’s the difference between this and a fixed-speed heat pump?

Inverter technology allows variable compressor speed (7.2kW to 14.5kW), whereas fixed-speed heat pumps run at one constant output and switch on/off to maintain temperature. Benefits of inverter technology include:

• 20-30% more energy efficient
• Faster initial heating
• More accurate temperature control (±0.5°C vs ±2°C)
• Quieter operation
• Longer compressor lifespan
• Better performance in varying conditions

How quickly will it heat my pool?

Heating time depends on pool volume, desired temperature rise, ambient air temperature, and whether you use a pool cover. As a guide, expect 8-16 hours to heat 20,000L by 10°C with a cover in mild conditions, or 24-48 hours without a cover. See the detailed heat-up tables above for specific scenarios.

Can I use it for cooling my pond in summer?

Yes! The Remora Professional 15 features both heating and cooling modes, making it perfect for Koi ponds where summer temperatures can become dangerously high. Simply switch to cooling mode via the app or controller to lower water temperature and maintain optimal conditions for your Koi.

What maintenance is required?

Maintenance is minimal:

• Monthly: Check and clean pool filter to ensure proper water flow
• Monthly: Visual inspection of unit for debris around air intake/discharge
• Quarterly: Clean evaporator coils with water spray if dusty
• Annually: Professional service recommended to check refrigerant levels and electrical connections
• Winter: Fit supplied winter cover when not in use to prevent debris ingress

Is the Wi-Fi connection reliable?

The heat pump requires a standard 2.4GHz Wi-Fi network with adequate signal strength at the installation location. If signal is weak, you can extend the Wi-Fi module away from the unit using the supplied extension cables, or use a Wi-Fi extender. Once configured, the connection is stable and allows control from anywhere with internet access.

What warranty is included?

The Remora Professional series includes comprehensive warranty coverage. Please check with your supplier for specific warranty terms, but typically includes:

• Parts and labour coverage
• Extended compressor and heat exchanger warranty
• Requires annual professional servicing to maintain warranty validity

Can I heat multiple pools with one unit?

While technically possible with appropriate valving and control systems, we recommend one heat pump per body of water for optimal performance and independent temperature control. The Remora Professional 15 is sized for single pool/pond applications up to 50,000L.

What happens if there’s a power cut?

The heat pump will automatically restart when power is restored. Settings are stored in memory, so your target temperature and mode preferences are retained. A 3-minute delay is built-in to protect the compressor when power is restored.

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Environmental Credentials & Energy Efficiency 🌿

R32 Refrigerant – The Eco-Friendly Choice

The Remora Professional 15 uses R32 refrigerant, representing a significant environmental improvement:

• 67% lower Global Warming Potential than R410A
• More efficient heat transfer properties
• Requires smaller refrigerant charge
• Easier to reclaim and recycle
• Complies with latest F-Gas regulations
• Future-proofed for environmental legislation

Energy Efficiency Comparison

Annual CO₂ Emissions (30,000L pool, 6-month season):

Heating Method	Estimated CO₂ Emissions
Electric Heater (3kW)	2,400 kg CO₂
Gas Boiler	900 kg CO₂
Remora Professional 15	200 kg CO₂

89% reduction in carbon emissions compared to electric heating!

What’s Included in the Box? 📦

• Remora Professional 15 Heat Pump Unit
• 2.8m Mains Cable with RCD and UK Plug
• Waterproof Winter Cover
• Installation & Operation Manual
• Water Connection Adaptors
• Wi-Fi Pre-Configured
• Smart Life App (Free Download)

Perfect For These Applications ✨

Swimming Pools

• Residential indoor/outdoor pools
• Holiday home pools
• Pool clubs and community pools
• Hydrotherapy pools
• Endless pools and swim spas

Koi Ponds

• Japanese Koi ponds (heating and cooling)
• Show Koi breeding systems
• Ornamental fish ponds
• Quarantine systems
• Indoor pond systems

Aquaculture

• Fish farming systems
• Breeding tanks
• Research facilities
• Aquaponics systems

Installation at a Glance 🔨

Step 1: Choose location with adequate clearances Step 2: Prepare firm, level base (concrete pad recommended) Step 3: Connect inlet pipe from pool return line (after filter) Step 4: Connect outlet pipe back to pool Step 5: Plug into 13A outdoor RCD socket Step 6: Open water valves and start pool pump Step 7: Configure Wi-Fi using Smart Life App Step 8: Set target temperature and select operating mode Step 9: Enjoy perfectly heated water!

Average Installation Time: 2-4 hours for experienced pool technicians

Why Choose the Remora Professional 15? 🏆

British Quality Engineering Designed and quality-controlled to the highest British standards with premium components throughout. Every unit undergoes rigorous testing before dispatch.

Proven Reliability Trusted by thousands of pool and pond owners across the UK. The Remora Professional series has established a reputation for dependable performance and longevity.

Comprehensive Support Extensive technical documentation, video guides, and responsive customer service ensure you’re never alone. Remote diagnostic capability means most issues can be resolved without site visits.

Future-Proof Technology Automatic software updates, latest R32 refrigerant, and inverter technology ensure your investment remains current and efficient for years to come.

Genuine Value While premium in specification, the Remora Professional 15 delivers exceptional value through energy savings, low maintenance costs, and extended lifespan. Most owners achieve payback within 2-3 years compared to electric heating.

Technical Notes & Additional Information ℹ️

Condensation is Normal The heat pump extracts heat from air by cooling it approximately 4-5°C. In humid conditions, this causes water to condense on the evaporator coils – potentially several litres per hour. This is entirely normal and drains automatically through the condensation outlet. Do not mistake this for a refrigerant leak.

3-Minute Restart Delay Built-in protection prevents compressor damage by enforcing a 3-minute delay between shutdown and restart. This is normal and protects your investment.

Water Flow is Essential The heat pump requires continuous water flow when operating. Ensure your pool pump runs whenever the heat pump is on. Low flow or no flow will trigger protective shutdown.

Bypass Installation Recommended While not essential, installing a bypass valve allows you to isolate the heat pump for servicing without draining your entire pool system.

Operating Temperature Limits

• Minimum ambient temperature: -15°C
• Maximum ambient temperature: +40°C
• Target water temperature: 5°C to 40°C (adjustable)
• Never operate without water flow
• Never operate with frozen water in heat exchanger

Ready to Transform Your Pool Experience? 🌊

The Remora Professional 15 Inverter Heat Pump represents the pinnacle of swimming pool and Koi pond heating technology. With industry-leading efficiency, whisper-quiet operation, and complete smart control, it delivers everything you need for perfect water temperatures year-round.

Key Benefits Recap:

• ✅ Up to 17.52 COP – Exceptional energy efficiency
• ✅ <29dB operation – Virtually silent
• ✅ Wi-Fi control – Manage from anywhere
• ✅ 14.5kW output – Suitable for pools up to 50,000L
• ✅ Works to -15°C – Year-round capability
• ✅ Plug-and-play – No electrician needed
• ✅ Eco-friendly R32 refrigerant
• ✅ Premium titanium heat exchanger
• ✅ 4 intelligent operating modes
• ✅ Automatic software updates

Investment That Pays For Itself

With typical annual savings of £400-£800 compared to electric heating, the Remora Professional 15 pays for itself through reduced energy costs while providing superior comfort and convenience.

Questions? Consult the comprehensive manual linked above, or contact your supplier for expert advice on sizing and installation.