🌊 Poolex Vertigo Fi 240 Full Inverter Swimming Pool Heat Pump – 31.23kW with WiFi Control & R32 Refrigerant
Transform your swimming experience with powerful, efficient, and whisper-quiet pool heating and cooling. The Poolex Vertigo Fi 240 delivers professional-grade climate control for large residential and commercial pools up to 170m³.
Imagine diving into perfectly heated water every single day, regardless of the weather. The Vertigo Fi 240 isn’t just a pool heater – it’s your ticket to year-round swimming comfort with cutting-edge inverter technology that adapts to your pool’s needs in real-time. With an impressive COP (Coefficient of Performance) reaching up to 15.32, you’ll heat your pool using just a fraction of the energy required by traditional heating systems.
What makes this heat pump exceptional? Its vertical architecture means it fits where other heat pumps can’t. The upward air discharge requires minimal clearance, making it perfect for confined spaces, patios, or installations where ground space is at a premium. Control everything from your smartphone, choose from five intelligent operating modes, and enjoy ultra-quiet performance that won’t disturb your peaceful poolside moments.
🎯 Key Benefits at a Glance
✅ Space-Saving Vertical Design – Compact footprint with upward ventilation, ideal for tight installation areas
✅ Full Inverter Technology – Stepless operation delivers maximum efficiency and whisper-quiet performance
✅ WiFi Smart Control – Manage your pool temperature from anywhere using iOS or Android app
✅ Exceptional Energy Efficiency – COP up to 15.32 means up to 80% energy savings vs conventional heating
✅ Versatile Heating & Cooling – Maintains comfort from 15°C to 40°C, operates down to -10°C ambient
✅ Ultra-Quiet Operation – Just 29-38 dBA at 10 meters – quieter than a whisper
✅ Premium Components – Toshiba compressor, titanium heat exchanger, weather-resistant ABS casing
✅ Intelligent Operating Modes – Auto, Eco, Boost, Silent, and Smart modes for every scenario
📄 Downloads & Documentation
Installation & User Manual 📥
Download Complete Installation and User Manual (PDF) (opens in new tab)
This comprehensive 44-page manual includes detailed installation instructions, electrical connection diagrams, hydraulic setup guidance, WiFi pairing instructions, operating modes explanation, maintenance schedules, troubleshooting codes, and warranty information. Essential reading for installers and owners.
🏊 Pool Sizing & Suitability Guide
Recommended Pool Volume: 140-170m³ (ideal range)
Minimum Pool Volume: 110m³
Maximum Pool Volume: 210m³ (with optimal insulation and pool cover)
Will This Heat Pump Suit Your Pool?
| Pool Size (Litres) | Pool Size (m³) | Pool Dimensions (Example) | Suitability |
|---|---|---|---|
| 110,000L | 110m³ | 10m x 5m x 2.2m depth | ✅ Excellent |
| 140,000L | 140m³ | 12m x 5m x 2.3m depth | ✅ Perfect Match |
| 170,000L | 170m³ | 14m x 5.5m x 2.2m depth | ✅ Ideal |
| 200,000L | 200m³ | 16m x 6m x 2.1m depth | ⚠️ Suitable (with cover) |
Important Considerations:
- Above-ground pools require excellent side and bottom insulation
- Pool covers reduce heat loss by up to 80% through evaporation prevention
- Sheltered locations require less heating capacity than exposed sites
- Indoor pools or pools with enclosures heat more efficiently
⏱️ Heat-Up Time Estimates
Understanding how quickly your pool will heat helps you plan ahead. These estimates are based on the Vertigo Fi 240’s 31.23kW heating capacity under optimal conditions (26°C ambient temperature).
Estimated Heat-Up Times for Various Pool Volumes
Formula Used: Time (hours) = (Pool Volume in m³ × Temperature Rise in °C × 1.16) ÷ 31.23kW
| Pool Volume | 5°C Rise | 10°C Rise | 15°C Rise | 20°C Rise |
|---|---|---|---|---|
| 110m³ | 20.4 hours | 40.8 hours | 61.2 hours | 81.6 hours |
| 140m³ | 26.0 hours | 51.9 hours | 77.9 hours | 103.8 hours |
| 170m³ | 31.6 hours | 63.1 hours | 94.6 hours | 126.1 hours |
| 200m³ | 37.1 hours | 74.3 hours | 111.4 hours | 148.6 hours |
Real-World Heating Scenarios
Scenario 1: Early Season Heating
Pool: 140m³ | Starting Temperature: 15°C | Target: 28°C | Temperature Rise: 13°C
Estimated Time: 67.5 hours (approximately 2.8 days of continuous operation)
Scenario 2: Maintaining Temperature
Pool: 170m³ | Starting Temperature: 26°C | Target: 28°C | Temperature Rise: 2°C
Estimated Time: 8.4 hours (overnight heating)
Scenario 3: Late Spring Warm-Up
Pool: 140m³ | Starting Temperature: 18°C | Target: 26°C | Temperature Rise: 8°C
Estimated Time: 41.5 hours (approximately 1.7 days)
⚠️ Important Disclaimers: These are theoretical estimates based on ideal conditions. Actual heat-up times will vary based on:
- Ambient air temperature (heating is faster in warmer weather)
- Wind exposure and weather conditions
- Pool insulation quality
- Water circulation efficiency
- Whether the pool is covered when not in use
- Heat loss through evaporation and ground contact
- Initial water temperature
Under typical UK climate conditions, expect heating rates of 1-2°C per day for optimally covered pools.
🔧 Complete Technical Specifications
Heating Performance
| Specification | At 26°C Ambient | At 15°C Ambient |
|---|---|---|
| Inverter Mode Heating Capacity | 32.63 kW (min 6.31kW) | 24.22 kW (min 5.38kW) |
| Power Consumption | 4.82 kW (min 0.412kW) | 5.00 kW (min 0.715kW) |
| COP (Coefficient of Performance) | 15.32 – 6.76 | 7.52 – 4.84 |
| Silent Mode Heating Capacity | 20.34 kW (min 6.31kW) | 15.68 kW (min 5.38kW) |
| Silent Mode Power Consumption | 2.83 kW (min 0.412kW) | 2.95 kW (min 0.715kW) |
| Silent Mode COP | 15.32 – 7.17 | 7.52 – 5.29 |
Cooling Performance
| Specification | Value |
|---|---|
| Cooling Capacity (35°C Ambient) | 15.76 kW (min 5.24kW) |
| Cooling Power Consumption | 4.62 kW (min 1.10kW) |
| EER (Energy Efficiency Ratio) | 4.76 – 3.40 |
Electrical Requirements
| Specification | Value |
|---|---|
| Voltage | 230V Single Phase |
| Frequency | 50Hz |
| Maximum Power Input | 6.5 kW |
| Maximum Current | 28.84A |
| Recommended MCB | 32A Type C or D Curve |
| Recommended Cable Size | RO2V 3×10 mm² (for runs up to 10m) |
| IP Protection Rating | IPX4 (splash resistant) |
Physical Specifications
| Specification | Value |
|---|---|
| Dimensions (L×W×H) | 660mm × 660mm × 1,030mm |
| Weight | 97 kg |
| Fan Direction | Vertical (upward discharge) |
| Housing Material | Weather-resistant ABS (dual-tone design) |
| Noise Level at 1m | 48-57 dBA |
| Noise Level at 10m | 29-38 dBA |
Hydraulic Specifications
| Specification | Value |
|---|---|
| Water Connections | 50mm / 1½ inch PVC fittings |
| Nominal Flow Rate | 10.5 m³/hour |
| Minimum Flow Rate | 8.5 m³/hour |
| Maximum Flow Rate | 13.0 m³/hour |
| Heat Exchanger | Titanium coil (chlorine & saltwater resistant) |
| Pressure Loss | 1.1 mCE (water column) |
Environmental & Refrigerant
| Specification | Value |
|---|---|
| Refrigerant Type | R32 (low GWP, eco-friendly) |
| Operating Ambient Temperature Range | -10°C to +43°C |
| Heating Temperature Range | 15°C to 40°C |
| Cooling Temperature Range | 8°C to 28°C |
| Antifreeze Protection | Automatic below 2°C |
Components & Features
| Component | Specification |
|---|---|
| Compressor | GMCC Twin-Rotary with DC Inverter |
| Fan Motor | DC Inverter variable speed |
| Expansion Valve | Electronic (EEV) |
| Control System | Fixed touch screen with WiFi module |
| LED Indicators | Tri-color status display (Green/Blue/Red) |
💡 Intelligent Operating Modes Explained
The Vertigo Fi 240 offers five distinct operating modes, each optimized for specific scenarios:
🔹 AUTO Mode – Smart Automatic Management
The heat pump analyzes your pool’s temperature and ambient conditions, then automatically selects the most efficient operating mode. Perfect for set-it-and-forget-it convenience. The system continuously adjusts compressor speed and fan operation to maintain your desired temperature with minimal energy consumption.
🔹 ECO Mode (Inverter) – Conventional Efficient Heating
Standard inverter operation that balances heating speed with energy efficiency. The compressor runs at variable speeds, avoiding the on-off cycling of traditional heat pumps. Ideal for everyday use when you’re not in a hurry but want consistent, efficient heating.
🔹 BOOST Mode – Maximum Speed Heating/Cooling
Activates the heat pump’s full 31.23kW capacity for rapid temperature changes. Use this mode when you need to heat your pool quickly for an upcoming event, or to rapidly cool water during exceptionally hot weather. Expect higher power consumption but significantly faster results.
🔹 SILENT Mode – Ultra-Quiet Operation
Reduces fan speed and compressor frequency to minimize noise output (as low as 29 dBA at 10m). Perfect for evening operation, noise-sensitive neighborhoods, or hotels and spas where guest comfort is paramount. Still delivers 20.34kW heating capacity while operating more quietly than a refrigerator.
🔹 SMART Mode – Intelligent Temperature Maintenance
Once your target temperature is reached, the system intelligently maintains it by making micro-adjustments. The heat pump anticipates temperature drops based on ambient conditions and preemptively compensates, ensuring rock-solid temperature stability without constant cycling.
📱 WiFi Control & Smart Features
Control Your Pool From Anywhere
The built-in WiFi module connects to the Smart Life app (iOS and Android), giving you complete control over your pool’s climate from your smartphone.
What You Can Do With the App:
🔹 Monitor Real-Time Temperature – Check current pool temperature and ambient conditions
🔹 Adjust Target Temperature – Change your desired temperature remotely
🔹 Switch Operating Modes – Select between Auto, Eco, Boost, Silent modes
🔹 Create Schedules – Program up to 3 different heating schedules
🔹 Turn On/Off Remotely – Start heating before you get home
🔹 Receive Alerts – Get notifications about system status
🔹 View Operating Status – See current power consumption and COP
🔹 Holiday Mode – Enable antifreeze protection when away
LED Status Indicators
The front panel features tri-color LED indicators for at-a-glance status:
- 🟢 GREEN = Target temperature reached, maintaining set point
- 🔵 BLUE = Actively heating your pool water
- 🔴 RED = System fault or out of service (check display for error code)
🌍 Seasonal Performance & Running Costs
Performance at Different Temperatures
Understanding how your heat pump performs across various conditions helps you plan usage and anticipate costs.
| Ambient Air Temp | Heating Capacity | Power Draw | COP | Efficiency |
|---|---|---|---|---|
| 26°C (Warm summer) | 31.23 kW | 4.92 kW | 6.76 | Excellent |
| 15°C (Spring/Autumn) | 24.22 kW | 5.00 kW | 4.84 | Good |
| 10°C (Cool weather) | ~19 kW | ~5.2 kW | ~3.65 | Moderate |
| 0°C (Winter)* | ~12 kW | ~5.5 kW | ~2.18 | Reduced |
*Performance at 0°C is estimated; unit operates down to -10°C but with reduced capacity
Estimated Running Costs
Based on average UK electricity rates of £0.24 per kWh (as of 2024):
Heating a 140m³ Pool by 1°C:
- Energy required: 140m³ × 1°C × 1.16 = 162.4 kWh
- At 26°C ambient (COP 6.76): 162.4 ÷ 6.76 = 24.0 kWh used = £5.76
- At 15°C ambient (COP 4.84): 162.4 ÷ 4.84 = 33.6 kWh used = £8.06
Maintaining Temperature (Daily Heat Loss Replacement): Typical heat loss for a covered 140m³ pool: 3-5°C per day (uncovered: 8-12°C)
- Covered pool daily cost: £17-29 (3-5°C replacement)
- Uncovered pool daily cost: £46-69 (8-12°C replacement)
Season Running Cost Estimates (140m³ pool, maintained at 28°C):
- May-September (covered pool): £600-900 per season
- Year-round (covered pool): £1,800-2,500 per year
- Uncovered pool: Costs 2.5-3× higher
💰 Cost Comparison vs Alternative Heating Methods:
| Heating Method | Cost to Heat 140m³ by 10°C | Notes |
|---|---|---|
| Poolex Vertigo Fi 240 | £57.60 (at 26°C) | 80% cheaper than electric |
| Electric Heater (12kW) | £465.60 | Direct electric resistance |
| Gas Boiler | £120-180 | Requires gas connection |
| Oil Boiler | £150-220 | High fuel costs |
| Solar Only | Variable/Free | Weather dependent, slow |
🔧 Installation Requirements & Guidelines
Clearance & Placement Requirements
Minimum Clearances for Optimal Performance:
- Front (air inlet): 500mm clear space
- Sides: 500mm clear space each side
- Rear: 500mm clear space
- Top (air outlet): 2,500mm clear space above unit (no obstructions)
Ideal Installation Location
✅ DO Install:
- On a solid, level concrete base or mounting pads
- In a well-ventilated outdoor area
- As close to the pool filtration system as practical
- In a position where noise won’t disturb neighbors or occupants
- Where the unit can be easily accessed for maintenance
- In a location sheltered from prevailing winds (if possible)
❌ DON’T Install:
- In a fully enclosed space without ventilation
- Where discharged air can recirculate back to the inlet
- Directly beneath bedroom windows
- Near sources of combustible materials or gases
- On unstable ground or surfaces that cannot support 97kg
- Where mud, dust, or debris can easily enter the unit
- Facing directly into strong prevailing winds
Electrical Installation
⚠️ MUST be installed by a qualified electrician in accordance with local regulations
Requirements:
- Dedicated 32A Type C or D curve MCB (circuit breaker)
- RO2V 3×10mm² cable (for cable runs up to 10 meters)
- Upstream 30mA RCD (residual current device) protection
- Proper earth grounding connection
- For cable runs over 10m, consult an electrician for correct sizing
Optional Servo-Control: Terminals P1 and P2 allow you to connect your filtration pump (up to 5A/1000W directly, or via power relay for larger pumps). When the heat pump operates, your filtration pump automatically starts and stops in sync.
Hydraulic Installation
By-Pass Kit (Strongly Recommended): A 3-valve by-pass assembly allows you to:
- Regulate water flow through the heat pump
- Isolate the unit for maintenance without draining the system
- Optimize flow rate for maximum efficiency
- Facilitate winterization
Installation Sequence: Pool → Filter → Heat Pump → Chemical Treatment System → Return to Pool
⚠️ CRITICAL: Chemical dosing systems (chlorinators, pH controllers, salt systems) must be installed AFTER the heat pump to prevent chemical damage to the titanium heat exchanger.
Flow Rate Optimization:
- Target flow rate: 10.5 m³/hour
- Minimum: 8.5 m³/hour
- Maximum: 13.0 m³/hour
- Use by-pass valves to fine-tune flow if circulation pump flow is too high
🛡️ Premium Components & Build Quality
Toshiba GMCC Twin-Rotary Compressor
The heart of the Vertigo Fi 240 is a premium GMCC twin-rotary compressor with DC inverter technology. Unlike conventional single-speed compressors that turn on and off repeatedly (causing temperature fluctuations and high energy consumption), this advanced compressor:
- Operates continuously at variable speeds
- Adjusts output from 6.31kW to 31.23kW in real-time
- Eliminates energy-wasting on-off cycles
- Reduces mechanical wear for longer lifespan
- Delivers ultra-stable water temperatures
Titanium Heat Exchanger
Why Titanium Matters: Standard copper or stainless steel heat exchangers corrode over time when exposed to chlorinated or salt-treated water. The Vertigo Fi 240’s titanium coil offers:
✅ Complete resistance to chlorine corrosion
✅ Total immunity to saltwater degradation
✅ Zero risk of electrolysis damage
✅ Exceptional heat transfer efficiency
✅ 15-year warranty on the coil (parts only after year 5)
This premium component ensures your investment remains protected even in harsh chemical environments.
Weather-Resistant ABS Housing
The dual-tone ABS casing isn’t just attractive – it’s engineered for durability:
- UV-stabilized material won’t fade or degrade in sunlight
- IPX4 splash-resistant rating protects internal components
- Corrosion-proof construction (no rust or degradation)
- Easy-clean smooth surfaces
- Integrated LCD control screen protected by weatherproof housing
DC Inverter Fan Motor
Variable-speed DC fan motor delivers:
- Precise airflow control for optimal efficiency
- Whisper-quiet operation (as low as 29 dBA at 10m)
- Extended lifespan compared to AC fan motors
- Reduced electrical consumption
- Intelligent speed adjustment based on operating conditions
🏆 Warranty Coverage
Comprehensive Protection for Your Investment
Heat Pump Unit: 5 years parts and labor
Compressor: 7 years total
- Years 1-5: Full parts and labor coverage
- Years 6-7: Parts only (labor not included)
Titanium Heat Exchanger: 15 years against chemical corrosion
- Years 1-5: Full parts and labor coverage
- Years 6-15: Parts only (labor not included)
Warranty Conditions: ✅ Valid from date of purchase with proof of invoice
✅ Covers manufacturing defects and material faults
✅ Installation must be performed by qualified professionals
✅ Regular maintenance must be documented
✅ Water chemistry must be maintained within specified ranges (pH 6.9-8.0)
❌ Warranty Does NOT Cover:
- Damage from improper installation or use
- Failure due to inadequate water flow or filtration
- Frost damage from improper winterization
- Damage from extreme water chemistry
- Unauthorized repairs or modifications
- Normal wear and tear items
🧊 Winter Protection & Seasonal Use
Automatic Antifreeze System
The Vertigo Fi 240 features a dual antifreeze protection system:
1. Revolutionary Patented Heat Exchanger Design Internal design prevents water from freezing inside the titanium coil even when the unit is powered off.
2. Smart Monitoring System When the heat pump is on standby (powered but not actively heating), the system continuously monitors:
- Ambient air temperature
- Water temperature inside the heat exchanger
Automatic Activation: If either temperature drops below 2°C for more than 120 minutes, the antifreeze program automatically:
- Starts the compressor
- Activates the circulation pump (if servo-controlled)
- Heats the water until temperature exceeds 2°C
- Returns to standby mode
⚠️ For antifreeze protection to work, the unit must remain electrically powered throughout winter.
Winterization for Extended Shutdown
If you plan to completely shut down your pool system for winter:
Step 1: Disconnect electrical power
Step 2: Close inlet and outlet isolation valves, open by-pass valve
Step 3: Unscrew drain plug and water connections to completely drain heat pump
Step 4: Replace drain plug or block openings with rags to prevent debris entry
Step 5: Install the included winter storage cover
Step 6: If you have a servo-controlled pump, drain it as well
Spring Start-Up Checklist: ✅ Remove winter cover and check for debris
✅ Inspect for any damage or loose connections
✅ Reconnect water pipes and tighten fittings
✅ Close by-pass valve, open inlet/outlet valves
✅ Start filtration pump and check for leaks
✅ Verify water flow through heat pump
✅ Check pressure gauge reads above 80 PSI
✅ Restore electrical power
✅ Set temperature and operating mode
📦 What’s Included in the Box
Standard Accessories
✅ Poolex Vertigo Fi 240 Heat Pump Unit (fully assembled)
✅ 2× Water Union Connectors (50mm/1½” PVC fittings)
✅ Condensate Drainage Hose (for condensation water management)
✅ 4× Rubber Isolating Feet (anti-vibration pads)
✅ Winter Storage Cover (protective cover for off-season)
✅ Installation and User Manual (44-page comprehensive guide)
✅ Warranty Registration Card
NOT Included (Purchase Separately):
- By-pass kit (3-valve assembly)
- PVC piping and fittings
- Electrical cable and connection materials
- Mounting screws/fixings for rubber feet
- Pressure gauge adapter (if not factory-fitted)
❓ Frequently Asked Questions
General Operation
Q: How long does it take to heat my pool? A: For a typical 140m³ pool, expect approximately 1-2°C temperature rise per day under average UK conditions when the pool is covered. Initial heat-up from cold (e.g., 15°C to 28°C) will take 3-5 days. See our detailed heat-up time tables above for specific scenarios.
Q: Will this work in winter? A: Yes, the unit operates down to -10°C ambient temperature, though heating capacity and efficiency reduce in very cold weather. At 0°C ambient, expect roughly 40% of the rated capacity. The unit is most efficient between 10°C and 30°C ambient temperatures.
Q: How loud is it? A: In Inverter or Eco mode, the unit produces just 29-38 dBA at 10 meters distance – quieter than a library. In Boost mode, noise increases slightly to around 48-57 dBA at 1 meter. Silent mode is specifically designed for noise-sensitive situations and is comparable to a quiet refrigerator.
Q: Can it cool my pool as well as heat it? A: Yes! The Vertigo Fi 240 is a reversible heat pump. It can cool your pool water from 8°C to 28°C, which is perfect for hot summer days when pool temperatures exceed 30°C. Cooling capacity is 15.76kW at 35°C ambient.
Installation & Setup
Q: Can I install this myself? A: The hydraulic connections (piping) can potentially be done by a competent DIY enthusiast with plumbing experience, but electrical installation MUST be performed by a qualified electrician. Improper installation voids the warranty and can be dangerous. We strongly recommend professional installation for both hydraulic and electrical work.
Q: Does it need to be installed outdoors? A: Yes, absolutely. The heat pump extracts heat from outdoor air and must have unrestricted access to fresh air for optimal performance. Never install in a fully enclosed space.
Q: How much space do I need around the unit? A: Minimum 500mm clearance on all sides and rear, with at least 2.5m of clear vertical space above the unit for air discharge. The front can face a wall at 500mm distance, but sides and rear need airflow.
Q: What size cable do I need? A: For cable runs up to 10 meters, use RO2V 3×10mm² cable protected by a 32A Type C or D MCB. For longer runs, consult an electrician as cable sizing will need to be increased to compensate for voltage drop.
Efficiency & Running Costs
Q: How much does it cost to run per day? A: This varies greatly based on ambient temperature, pool size, and whether you use a pool cover. For a 140m³ covered pool maintained at 28°C during summer, expect £1.50-£2.50 per day. In cooler spring/autumn weather, expect £3-£5 per day. Always use a pool cover to minimize costs.
Q: What’s the best way to reduce running costs? A: 1) Use a pool cover when not swimming (reduces heat loss by up to 80%), 2) Set temperature to the minimum comfortable level (each 1°C lower saves ~10% energy), 3) Use ECO or Auto mode rather than Boost, 4) Insulate above-ground pool walls and floor, 5) Create windbreaks to reduce evaporative cooling.
Q: Is a heat pump cheaper than a gas heater? A: Yes, significantly. A heat pump delivers 4-15 kW of heating for every 1 kW of electricity consumed (depending on ambient temperature), making it 75-85% cheaper to run than electric resistance heaters and 40-60% cheaper than gas heaters over a full season.
Maintenance & Troubleshooting
Q: What maintenance does it require? A: Monthly: Check water flow and clean pool filter. Quarterly: Vacuum dust from evaporator fins on rear of unit. Annually: Professional inspection of electrical connections, refrigerant pressure check, and system performance test. The unit is largely maintenance-free otherwise.
Q: What happens if there’s a power cut? A: The unit will safely shut down and retain all your settings. When power is restored, the LED status indicators will automatically reactivate. You may need to manually restart the unit using the control panel.
Q: The display shows “ERROR” – what should I do? A: The error code will be shown on the display. Common codes include E05 (water flow issue – check pump and valves), E06 (low pressure – possible refrigerant leak), E20 (inverter module issues). Consult the manual’s troubleshooting section or contact a qualified technician. Never attempt refrigerant circuit repairs yourself.
WiFi & Smart Control
Q: Does it work without WiFi? A: Yes, absolutely. WiFi is an optional convenience feature. The unit has a full-featured control panel on the front that provides complete control without any app or internet connection.
Q: Which app do I use? A: Download the “Smart Life” app (free) from the Apple App Store or Google Play Store. The app is compatible with iOS and Android smartphones.
Q: Can multiple people control the heat pump? A: Yes, you can share device access with other Smart Life account holders, perfect for families or property managers with multiple staff members.
Q: Does it work with Alexa or Google Home? A: The Smart Life app offers integration with Amazon Alexa and Google Home in many regions, allowing voice control of basic functions. Availability depends on your country.
Technical & Compatibility
Q: Will it work with my saltwater pool? A: Yes! The titanium heat exchanger is specifically designed to be 100% resistant to saltwater corrosion. The Vertigo Fi 240 is fully compatible with salt chlorinator systems.
Q: Can I use it with an automatic pool cover? A: Yes, and it’s highly recommended. Automatic pool covers dramatically reduce heat loss, often by 70-80%, making your heat pump far more efficient and reducing running costs substantially.
Q: What is COP and why does it matter? A: COP (Coefficient of Performance) is the ratio of heat output to electrical input. A COP of 6.76 means the heat pump produces 6.76 kW of heat for every 1 kW of electricity consumed. Higher COP = greater efficiency and lower running costs. The Vertigo Fi 240’s COP ranges from 4.84 to 15.32 depending on operating conditions.
Q: Is the R32 refrigerant environmentally friendly? A: Yes, R32 has a Global Warming Potential (GWP) of 675, which is 67% lower than R410A (GWP 2088) and significantly better than older R22 refrigerant. It’s also more energy-efficient and has zero ozone depletion potential (ODP).
🎖️ Why Buy From Us?
✅ Authorized UK Dealer – Full manufacturer warranty support
✅ Expert Technical Support – Pre and post-purchase assistance
✅ Fast Delivery – Units in stock for rapid dispatch
✅ Installation Guidance – Connect you with qualified installers
✅ Competitive Pricing – Best value for premium equipment
✅ Genuine OEM Parts – All replacement parts are manufacturer-certified
📞 Need Help Choosing?
Not sure if the Vertigo Fi 240 is right for your pool? Our technical team can help you:
🔹 Calculate exact heating requirements for your specific pool
🔹 Assess your installation site and requirements
🔹 Recommend the optimal model from the Vertigo Fi range
🔹 Estimate running costs for your location and usage pattern
🔹 Connect you with qualified installers in your area
Contact us for personalized advice and support.
🌟 About the Poolex Vertigo Fi Range
The Vertigo Fi 240 is part of Poolex’s flagship full-inverter range, available in 12 different capacities from 5.5kW to 45kW. Each model features the same cutting-edge technology and premium build quality, scaled appropriately for different pool sizes.
Other Models in the Range:
- Vertigo Fi 55 (5.5kW) – Pools 30-45m³
- Vertigo Fi 75 (7.5kW) – Pools 40-55m³
- Vertigo Fi 95 (9.5kW) – Pools 50-70m³
- Vertigo Fi 125 (12.5kW) – Pools 70-90m³
- Vertigo Fi 155 (15.5kW) – Pools 80-115m³
- Vertigo Fi 200 (20kW) – Pools 110-140m³
- Vertigo Fi 240 (24kW) – Pools 140-170m³ ⭐ You Are Here
- Vertigo Fi 155T/200T/240T (Three-phase versions for commercial applications)
- Vertigo Fi 300T/350T (30-35kW) – Extra-large pools 170-250m³
All models share the same vertical architecture, WiFi control, and inverter technology that makes the Vertigo Fi series a market leader in pool heating.
💚 Eco-Friendly & Energy Efficient
How Heat Pumps Help the Environment:
Traditional pool heaters burn gas or use direct electric resistance, converting 1 kW of energy into 1 kW (or less) of heat. Heat pumps work differently – they move heat from the air into your pool water using a small amount of electricity to power the process.
The Vertigo Fi 240 delivers up to 15× the heat energy compared to the electricity it consumes.
This means: ✅ Up to 80% lower carbon emissions vs electric heaters
✅ Significant reduction in energy consumption
✅ Lower global warming impact with R32 refrigerant
✅ Reduced strain on electrical grid
✅ Compatible with solar PV systems for even greener operation
By choosing a heat pump, you’re making a conscious decision to reduce your environmental footprint while still enjoying perfect pool temperatures.
🎁 Maximize Your Investment: Essential Tips
Get the Most From Your Heat Pump
1. Use a Pool Cover (Non-Negotiable) A pool cover is the single most important accessory. It prevents up to 80% of heat loss through evaporation. Even a basic bubble cover will reduce your running costs by 50-70%.
2. Optimize Your Temperature Setting Every 1°C reduction in target temperature saves approximately 10% on running costs. Set your temperature to the minimum comfortable level (most swimmers are comfortable at 26-28°C).
3. Maintain Water Chemistry Keep pH between 6.9-8.0 and chlorine levels within manufacturer guidelines. Proper water chemistry extends component life and maintains efficiency.
4. Regular Filter Maintenance Clean pool filters reduce resistance in the hydraulic system, allowing optimal water flow through the heat pump. Check and clean monthly during swimming season.
5. Strategic Operation Times Run the heat pump during the warmest part of the day (typically 1pm-5pm) when COP is highest. Morning operation is less efficient due to lower ambient temperatures.
6. Insulate Above-Ground Pools If you have an above-ground pool, insulate the sides and bottom to minimize heat loss to the surroundings. This can reduce heating time by 30-40%.
7. Create Windbreaks Wind dramatically increases evaporative cooling. Position screening, hedges, or fencing to protect your pool from prevailing winds.
8. Extend Your Swimming Season With efficient heating, you can easily extend your swimming season from April to October (or even year-round with proper pool insulation and cover). The relatively low running costs make shoulder-season swimming affordable.
⚖️ Compare: Vertigo Fi 240 vs Competitors
| Feature | Poolex Vertigo Fi 240 | Generic Pool Heat Pump | Gas Pool Heater |
|---|---|---|---|
| Heating Capacity | 31.23 kW | 24-28 kW typical | 25-35 kW |
| Efficiency (COP) | Up to 15.32 | 4-6 typical | 0.8-0.9 |
| Inverter Technology | ✅ Full DC Inverter | ❌ On/Off only | N/A |
| WiFi Control | ✅ Built-in | ❌ Optional extra | ❌ None |
| Operating Modes | 5 modes | 1-2 modes | 1 mode |
| Noise Level | 29-38 dBA at 10m | 45-55 dBA typical | N/A (outdoor installation only) |
| Cooling Function | ✅ Yes | ❌ Usually no | ❌ No |
| Heat Exchanger | Titanium (15yr warranty) | Copper/SS (3-5yr) | N/A |
| Compressor Warranty | 7 years | 3-5 years | 3 years typical |
| Running Cost (per season) | £600-900 | £800-1,200 | £1,800-2,500 |
| Environmental Impact | Very Low | Low | High |
| Installation Cost | Moderate | Moderate | High (gas line required) |
The Verdict: While the initial cost of a premium heat pump like the Vertigo Fi 240 may be higher than basic models, the superior efficiency, extended warranty, and advanced features deliver exceptional long-term value.
🔐 Safety & Compliance
The Poolex Vertigo Fi 240 meets or exceeds all relevant UK and European safety standards:
✅ CE Certified – European Conformity marking
✅ RoHS Compliant – Restriction of Hazardous Substances directive
✅ IPX4 Rating – Splash water protection
✅ Electrical Safety Standards – BS EN 60335-2-40
✅ EMC Compliance – Electromagnetic compatibility certified
✅ F-Gas Certified – Refrigerant handling regulations compliant
Important Safety Notes:
- Contains R32 refrigerant (flammable) – Only qualified refrigeration engineers should service the refrigerant circuit
- Must be installed by qualified electrician in accordance with BS 7671 wiring regulations
- 30mA RCD protection required on electrical supply
- Keep children supervised around the unit – fan blades and hot surfaces present
- Never obstruct air intake or outlet during operation
📈 Performance Throughout the Year
Seasonal Efficiency Guide
Understanding how your heat pump performs across different seasons helps you plan usage and manage expectations:
🌸 Spring (March-May)
- Ambient Temp Range: 8-18°C
- Expected COP: 3.5-5.5
- Heating Capacity: 18-26 kW
- Performance: Good. Extended heat-up times but still economical
- Tips: Start heating early in the season, use pool cover religiously
☀️ Summer (June-August)
- Ambient Temp Range: 18-28°C
- Expected COP: 5.5-8.0+
- Heating Capacity: 26-31 kW
- Performance: Excellent. Peak efficiency and rapid heating
- Tips: Perfect conditions – may rarely need heating. Consider cooling function if water exceeds 30°C
🍂 Autumn (September-November)
- Ambient Temp Range: 10-18°C
- Expected COP: 4.0-5.5
- Heating Capacity: 20-26 kW
- Performance: Good. Similar to spring performance
- Tips: Maintain temperature rather than heating from cold. Cover essential to extend season
❄️ Winter (December-February)
- Ambient Temp Range: -5 to 10°C
- Expected COP: 2.5-4.0
- Heating Capacity: 12-20 kW
- Performance: Reduced but functional. Most pools winterized
- Tips: Only viable for heated indoor pools or those with substantial insulation. Antifreeze protection essential
🚀 Quick Start Guide
Getting Your Pool Warm Fast
Day 1 – Installation & Setup:
- Professional installer completes hydraulic and electrical connections
- Fill pool to normal operating level
- Start filtration pump and check for leaks
- Power on heat pump, set target temperature
- Select BOOST mode for fastest initial heat-up
Days 2-4 – Initial Heat-Up:
- Check pool temperature daily
- Expect 1-2°C rise per day (covered pool)
- Adjust flow rate using by-pass valves if necessary
- Ensure pool cover is in place when not swimming
Day 5+ – Maintenance Mode:
- Once target temperature reached, switch to AUTO or ECO mode
- Set up WiFi control for remote management
- Program scheduled operation times if desired
- Enjoy your perfectly heated pool!
Pro Tip: For fastest heat-up, temporarily increase your target temperature by 2-3°C above your desired swimming temperature. Once reached, reduce to your preferred setting. This “overshoot” method compensates for initial heat losses.
💼 Commercial Applications
While the Vertigo Fi 240 is perfect for large residential pools, it’s also ideal for:
🏨 Hotel & Resort Pools – Quiet operation ensures guest comfort
🏊 Swim Schools – Reliable temperature maintenance for lessons
🏋️ Health Club Pools – Energy efficiency reduces operating costs
🏘️ Holiday Parks – Durable construction withstands heavy use
💆 Spa Facilities – Precise temperature control and silent operation
🏡 Property Rental Pools – WiFi control for remote management
Commercial Benefits:
- Reduced operational costs vs gas heating
- Whisper-quiet operation (Silent mode)
- Remote monitoring and control capability
- Extended warranty coverage for peace of mind
- Professional-grade components built for heavy use
- Ability to share app control among staff
🌡️ Advanced Temperature Control
Understanding the Control System
The Vertigo Fi 240 features sophisticated temperature management:
Temperature Differential Setting (Parameter 01): You can adjust how much the temperature must drop before the unit restarts. Factory default is 1°C, meaning:
- Target temperature: 28°C
- Unit reaches 28°C and stops
- Water cools to 27°C (28° – 1°)
- Unit automatically restarts
Increasing this differential (e.g., to 2-3°C) reduces compressor cycles, which: ✅ Increases compressor lifespan
✅ Reduces power consumption slightly
❌ Creates larger temperature variations
Most users should leave this at the factory default setting.
Servo-Control Mode (Parameter 28):
Mode 1 (Recommended): Circulation pump runs continuously, heat pump cycles on/off as needed. Provides best filtration and most stable temperature.
Mode 0 (Economy): When target temperature reached, circulation pump runs on a timer (2 minutes on, 15 minutes off). Updates pool temperature every 15 minutes. Saves pump energy but provides less filtration.
🔧 Troubleshooting Common Issues
Unit Won’t Start
Possible Causes:
- Power supply not connected or tripped
- Water flow insufficient (flow switch not activated)
- Error condition present
Solutions:
- Check circuit breaker and RCD haven’t tripped
- Verify filtration pump is running and water is flowing
- Check display for error codes
- Ensure all isolation valves are open
- Check by-pass valve configuration
Poor Heating Performance
Possible Causes:
- Insufficient water flow through unit
- Dirty pool filter restricting flow
- Ambient temperature very low
- Pool not covered when not in use
- Unit undersized for pool volume
Solutions:
- Clean pool filter thoroughly
- Adjust by-pass valves to increase flow through heat pump
- Verify nominal flow rate (10.5 m³/h) is being achieved
- Always use pool cover to prevent heat loss
- Switch to BOOST mode temporarily
- Check evaporator fins aren’t blocked with debris
Noisy Operation
Possible Causes:
- Unit not level or stable
- Debris in fan or compressor area
- Normal operation in BOOST mode
Solutions:
- Ensure unit is perfectly level on stable base
- Check rubber isolation feet are properly positioned
- Switch to SILENT mode for quieter operation
- Verify no objects are touching the unit causing vibration
- Clean evaporator fins of any debris
WiFi Connection Issues
Possible Causes:
- Router too far from unit
- 5GHz WiFi network (only 2.4GHz supported)
- Incorrect WiFi password entered
Solutions:
- Ensure heat pump is within range of 2.4GHz WiFi signal
- Create separate 2.4GHz network if router is 5GHz only
- Delete device from Smart Life app and re-pair
- Hold + buttons for 3 seconds to re-enter pairing mode
- Restart router and heat pump
🎓 Heat Pump Technology Explained
How Does It Work?
Think of a heat pump as a refrigerator in reverse. Instead of removing heat from inside a box and releasing it to the room, a heat pump extracts heat from outdoor air and transfers it to your pool water.
The Process:
1. Heat Absorption Outdoor air passes over the evaporator coils containing cold liquid refrigerant. Even when air feels cold to us, it contains significant heat energy. The refrigerant absorbs this heat and evaporates into a gas.
2. Compression The gaseous refrigerant enters the compressor, which squeezes it into a smaller volume. This compression dramatically increases its temperature (similar to how a bike pump gets hot when inflating a tire).
3. Heat Transfer The hot, high-pressure gas flows through the heat exchanger (titanium coil) submerged in pool water. Heat transfers from the hot refrigerant to the cooler pool water, warming your pool.
4. Expansion The now-cooled refrigerant passes through an expansion valve, which reduces its pressure. This causes it to become very cold liquid refrigerant again.
5. Cycle Repeats The cold liquid refrigerant returns to the evaporator to absorb more heat from the air, and the cycle continues.
Why This Is So Efficient: The compressor only needs to move and compress refrigerant – it doesn’t generate heat directly. By leveraging the natural heat present in outdoor air, you get 4-15 times more heat energy than the electrical energy you put in.
📊 Real Owner Experience
What to Expect in the First Season
Week 1 – Initial Heat-Up: Patience is key. Your pool is essentially a giant thermal mass that takes time to warm. Don’t be discouraged if it takes 3-5 days to reach target temperature from cold. Once there, maintaining temperature requires far less energy.
Month 1 – Learning the System: You’ll get familiar with how long it takes to recover temperature after swimming, how much difference a pool cover makes, and which operating mode suits your lifestyle best.
Month 2-3 – Optimization: You’ll dial in the perfect settings – perhaps discovering that 27°C is just as comfortable as 28°C but costs 10% less to maintain. You’ll establish a routine for when to run the heat pump for maximum efficiency.
Full Season – Satisfaction: Most owners report genuine delight at being able to swim comfortably from April through October (or beyond). The modest running costs make extended-season swimming financially viable, transforming the pool from a 12-week summer amenity to a 7-9 month focal point.
Common First-Time Owner Comments:
- “I didn’t expect it to be this quiet”
- “The WiFi control is more useful than I thought”
- “Wish I’d bought one years ago”
- “The energy bills are surprisingly reasonable”
- “Swimming in September – never thought I’d do that!”
✨ Final Thoughts
The Poolex Vertigo Fi 240 represents the pinnacle of residential pool heating technology. With its full inverter operation, WiFi control, premium components, and exceptional efficiency, it transforms pool ownership from a seasonal pleasure to a year-round lifestyle choice.
This heat pump is ideal if you:
- Have a pool between 140-170m³ (or up to 210m³ with excellent insulation)
- Want to extend your swimming season into spring and autumn
- Value energy efficiency and low running costs
- Appreciate smart home integration and remote control
- Have limited space and need a compact, vertical design
- Want the quietest possible operation
- Require both heating and cooling capability
- Prefer premium components backed by extensive warranties
Is it worth the investment? Absolutely. The combination of exceptional efficiency, advanced technology, and robust construction means this heat pump will reliably serve you for 15+ years while consuming a fraction of the energy required by alternative heating methods.
Make the smart choice. Invest in comfort, efficiency, and quality.
Your perfectly heated pool awaits. 🏊♂️💙






