🌊 Norsup Inverter Heat Pump P20X/32 – 20kW Smart Pool Heating System (55-95m³)

Transform your pool into a year-round oasis with the Norsup P20X/32 Inverter Heat Pump. This premium heating solution combines cutting-edge inverter technology with whisper-quiet operation and intelligent WiFi control, delivering efficient, consistent warmth for pools between 55-95 cubic metres. With an exceptional COP of up to 16.0, this heat pump produces 16 units of heat for every unit of electricity consumed, making it one of the most cost-effective pool heating solutions available.

Inverter Technology That Adapts to Your Needs

Unlike traditional on/off heat pumps, the P20X/32 features advanced inverter technology that continuously adjusts heating output between 4.6kW and 20kW. This intelligent modulation means the unit runs at precisely the right power level for current conditions, eliminating energy-wasting cycling while maintaining perfect water temperature.

Whisper-Quiet Performance

At just 25dB in Silent Mode (quieter than a whisper at 10 metres), you’ll barely notice it’s running. Even at full power, noise levels remain exceptionally low at 36dB, ensuring peaceful poolside relaxation.

Smart WiFi Control

Control your pool heating from anywhere using the NorsupOne smartphone app. Adjust temperatures, set schedules, switch between Power/Smart/Silent modes, and monitor performance—all from the palm of your hand.

All-Season Reliability

Engineered to operate efficiently in ambient temperatures from -15°C to +43°C, this heat pump extends your swimming season well into spring and autumn, delivering reliable heating even on cooler days.

📊 Complete Technical Specifications

Specification	Value
Model	P20X/32
Part Number	7024628
Heating Capacity (A27/W27)	4.6 – 20.0 kW
Heating Capacity (A15/W25)	3.0 – 14.0 kW
Heating Capacity (A10/W25)	4.5 – 13.4 kW
Heating Capacity (A5/W25)	3.65 – 11.0 kW
Power Input	0.29 – 2.98 kW
Recommended Pool Volume	55 – 95 m³
COP (A27/W27)	16.0 – 6.7
COP (A15/W25)	8.2 – 5.1
COP (A10/W25)	5.18 – 3.65
COP (A5/W25)	4.88 – 3.33
Power Supply	220-240V / 1 Phase / 50Hz
Rated Current	20.6 A
Minimum Fuse	30.9 A
Heat Exchanger	Titanium twisted tube in PVC
Compressor	Mitsubishi Rotary
Refrigerant	R32 (low GWP)
Fan	1 × Variable Speed (500-900 rpm)
Direction	Horizontal Airflow
Noise Level (1m)	45 – 56 dB(A)
Noise Level (10m)	25 – 36 dB(A)
Noise (Silent Mode @ 10m)	25 dB(A)
Water Connections	50mm
Water Flow Rate	6.6 m³/h
Operating Range (Ambient)	-15°C to +43°C
Operating Range (Water)	9°C to 40°C
CO₂ Equivalent	0.68 tonnes
Dimensions (L×W×H)	1165 × 485 × 870 mm
Net Weight	90 kg
Shipping Weight	104 kg
WiFi Module	✅ Included
Winter Cover	✅ Included
Warranty	4 years unit / 10 years compressor & heat exchanger

✨ Top Features & Benefits

🎯 Variable Inverter Output (4.6-20kW)

Continuously adjusts power output to match heating demand, reducing energy consumption by up to 30% compared to fixed-speed heat pumps while maintaining precise temperature control.

🔇 Ultra-Quiet Silent Mode

At just 25dB from 10 metres away, Silent Mode operation is quieter than a quiet library. Perfect for residential areas and nighttime operation without disturbing neighbours.

📱 Full WiFi Control with NorsupOne App

Schedule heating times, monitor real-time performance, receive fault notifications, and control all functions remotely. Compatible with iOS and Android devices.

🌡️ Triple Operating Modes

• Power Mode: Maximum heating for rapid temperature rise
• Smart Mode: Balanced performance and efficiency
• Silent Mode: Minimal noise for peaceful environments

❄️ Extended Season Operation

Functions effectively down to -15°C ambient temperature, extending your swim season by months compared to standard heat pumps.

💎 Premium Titanium Heat Exchanger

Corrosion-resistant titanium tubing withstands harsh pool chemicals and saltwater environments, backed by an industry-leading 10-year warranty.

🌿 Eco-Friendly R32 Refrigerant

Uses R32 gas with 3× lower Global Warming Potential than R410A, reducing environmental impact while maintaining exceptional efficiency.

🏊 Pool Sizing & Suitability Guide

The Norsup P20X/32 is ideally suited for well-insulated pools between 55 and 95 cubic metres (55,000-95,000 litres).

Calculate Your Pool Volume:

Rectangular Pools: Length (m) × Width (m) × Average Depth (m) = Volume (m³)

Round Pools: 3.14 × Radius² (m) × Average Depth (m) = Volume (m³)

Oval Pools: 3.14 × Length (m) × Width (m) × Average Depth (m) ÷ 4 = Volume (m³)

Example Pool Sizes:

Pool Dimensions	Volume	Suitability
8m × 4m × 1.5m	48 m³	✅ Suitable (lower range)
10m × 4m × 1.5m	60 m³	✅ Ideal
10m × 5m × 1.5m	75 m³	✅ Ideal
12m × 5m × 1.5m	90 m³	✅ Ideal
12m × 6m × 1.5m	108 m³	⚠️ Consider P26X/32 model

💡 Important: Pool volume calculations assume good insulation and a pool cover. Uninsulated or uncovered pools will require more heating capacity.

⏱️ Estimated Heat-Up Times

Understanding how quickly your pool will heat helps you plan ahead. Below are estimated heat-up times based on standard pool volumes and temperature rises.

Heat-Up Time Formula:

Time (hours) = (Pool Volume in m³ × Temperature Rise in °C × 1.16) ÷ Heat Pump kW Rating

Heat-Up Estimates at 15°C Ambient (14kW Output):

Pool Volume	5°C Rise	10°C Rise	15°C Rise
55 m³	23 hours	46 hours	68 hours
65 m³	27 hours	54 hours	81 hours
75 m³	31 hours	62 hours	93 hours
85 m³	35 hours	70 hours	105 hours
95 m³	39 hours	78 hours	117 hours

Heat-Up Estimates at 27°C Ambient (20kW Output):

Pool Volume	5°C Rise	10°C Rise	15°C Rise
55 m³	16 hours	32 hours	48 hours
65 m³	19 hours	38 hours	56 hours
75 m³	22 hours	44 hours	65 hours
85 m³	25 hours	49 hours	74 hours
95 m³	28 hours	55 hours	83 hours

⚠️ Important Disclaimers:

• These are estimates based on ideal conditions
• Actual times vary based on: pool insulation, wind exposure, humidity, whether a cover is used, starting water temperature, and local climate
• Heat-up times assume continuous operation
• Using a pool cover can reduce heat-up time by 30-50%
• Windier locations or poorly insulated pools will take longer

💰 Running Cost Estimates vs. Alternative Heating

One of the biggest advantages of heat pump technology is the exceptional running cost savings compared to traditional heating methods.

Cost Comparison (per 10°C temperature rise for 75m³ pool):

Based on UK average energy prices: Electricity £0.28/kWh, Gas £0.10/kWh, Oil £0.12/kWh

Heating Method	Efficiency	Energy Used	Approximate Cost
Norsup Heat Pump (COP 8.2)	820%	106 kWh	£30
Electric Resistance Heater	100%	870 kWh	£244
Gas Boiler	85%	1,024 kWh gas	£102
Oil Boiler	80%	1,088 kWh oil	£130

💡 Annual Savings: Heat pump users typically save £500-£1,200 per year compared to electric heaters and £200-£400 compared to gas heating.

🔧 Installation Requirements

Clearance & Placement Guidelines:

For optimal performance and longevity, observe these minimum clearances:

• Front (Air Intake): 700mm minimum
• Rear (Air Outlet): 1500mm minimum
• Sides: 300mm minimum each side
• Top: 500mm minimum

💡 Best Practice Locations:

• ✅ Well-ventilated outdoor area
• ✅ Away from bedroom windows (noise consideration)
• ✅ Within 7.5m of pool for minimal heat loss
• ✅ Level, solid base (concrete pad recommended)
• ✅ Protected from prevailing winds where possible
• ❌ Avoid enclosed spaces or recirculated air areas
• ❌ Avoid direct sunlight on control panel

Electrical Requirements:

• Power Supply: 220-240V / Single Phase / 50Hz
• Rated Current: 20.6A
• Minimum Circuit Breaker: 32A Type C
• Cable Size: 4mm² minimum (consult electrician based on run length)
• RCD Protection: 30mA mandatory
• Earthing: Required – unit must be properly earthed

⚠️ Professional Installation Required: This unit must be installed by a qualified electrician and heating engineer in compliance with current wiring regulations and building codes.

Plumbing Specifications:

• Water Connections: 50mm
• Flow Rate Required: 6.6 m³/h
• Bypass Valve: Recommended for flow control
• Location in System: After filter and pump, before chlorinator
• Maximum Pressure Drop: 6 kPa

📱 WiFi Control & Smart Features

NorsupOne App Features:

Remote Control:

• Adjust target water temperature (9-40°C)
• Switch between Power/Smart/Silent modes
• Turn heating on/off from anywhere
• View real-time performance data

Scheduling:

• Set daily heating schedules
• Timer on/off functions (15-minute intervals)
• Silent mode scheduling for nighttime operation

Monitoring & Diagnostics:

• Live temperature readings (inlet/outlet/ambient/coil)
• Current power consumption
• Fault code notifications with troubleshooting
• Performance history graphs

System Information:

• Operating hours logged
• Filter maintenance reminders
• Software update notifications

💡 The app works on iOS and Android devices and requires a stable WiFi connection at the installation site.

🌍 Environmental & Efficiency Benefits

R32 Refrigerant – A Greener Choice:

• 68% lower GWP than R410A refrigerant
• 0.68 tonnes CO₂ equivalent total charge
• Improved energy efficiency characteristics
• Easier recyclability at end of life

Energy Label: A-Rated

Seasonal Performance:

• Spring/Autumn (15°C ambient): COP 8.2 = 820% efficiency
• Summer (27°C ambient): COP 16.0 = 1600% efficiency
• Winter operation (5°C ambient): COP 4.88 = 488% efficiency

What does COP mean? COP (Coefficient of Performance) measures how many units of heat are produced per unit of electricity consumed. A COP of 8.2 means the heat pump produces 8.2kW of heat while consuming just 1kW of electricity – that’s 720% “free” energy from the ambient air!

🛠️ Maintenance & Care

Regular Maintenance Schedule:

Weekly:

• ✅ Check pool filter pressure and clean if needed
• ✅ Verify water flow through heat pump
• ✅ Check for any unusual noises or vibrations

Monthly:

• ✅ Inspect heat exchanger coil fins for debris
• ✅ Clean air intake filters (if fitted)
• ✅ Check water chemistry (pH 7.2-7.8 ideal)
• ✅ Verify all connections are secure

Seasonal:

• ✅ Professional service recommended annually
• ✅ Clean evaporator coil with soft brush or low-pressure water
• ✅ Check refrigerant pressures (professional only)
• ✅ Inspect electrical connections

Winterisation:

• ✅ Drain water from heat exchanger completely
• ✅ Fit included winter cover
• ✅ Disconnect power supply if not operating
• ✅ Check cover remains secure throughout winter

💡 Warranty Tip: Keep records of annual professional servicing to maintain warranty validity.

❓ Frequently Asked Questions

1. What size pool is the P20X/32 suitable for?

The P20X/32 is designed for pools between 55-95 cubic metres (55,000-95,000 litres). This typically covers pools from approximately 8m×4m up to 12m×5m. Pool volume depends on length, width, and average depth. Insulation quality and whether you use a pool cover also affect suitability – well-insulated, covered pools can be slightly larger than these guidelines.

2. How long does it take to heat my pool?

Heat-up time depends on several factors: pool volume, desired temperature rise, ambient air temperature, wind exposure, and whether you use a cover. As a rough guide, expect 16-39 hours to raise a 55-95m³ pool by 5°C in warm conditions (27°C ambient), or 23-39 hours in cooler conditions (15°C ambient). Using a pool cover can reduce these times by 30-50%.

3. Can the heat pump work in cold weather?

Yes! The P20X/32 operates efficiently down to -15°C ambient temperature, though heating capacity reduces in colder conditions. At 15°C ambient, you’ll get 14kW output; at 5°C, around 11kW. The inverter technology adjusts performance to maintain heating even when temperatures drop.

4. How much does it cost to run?

Running costs are remarkably low thanks to the high COP rating. At typical UK electricity prices (£0.28/kWh) and an average COP of 8.2, it costs approximately £0.03-£0.04 per kWh of heat produced. To maintain a 75m³ pool at 28°C during the season typically costs £200-£400, compared to £800-£1,200 for electric resistance heating.

5. How noisy is this heat pump?

Very quiet! At 10 metres distance, the P20X/32 measures just 25-36dB(A), with Silent Mode dropping to 25dB(A) – quieter than a whisper. At 1 metre, maximum noise is 45-56dB(A), similar to normal conversation level. The variable-speed fan and rotary compressor ensure whisper-quiet operation ideal for residential settings.

6. Do I need to run my pool pump 24/7 with the heat pump?

The pool pump must be running for the heat pump to operate, but you don’t need 24/7 operation. Most users run their system 8-12 hours daily during peak solar hours for optimal efficiency. Use the WiFi timer to schedule operation during warmer daytime hours when the heat pump is most efficient.

7. Can I use this with a saltwater pool?

Absolutely! The titanium heat exchanger is specifically designed to resist corrosion from both chlorine and saltwater systems. The titanium twisted tubing is backed by a 10-year warranty even in harsh chemical environments.

8. What’s the difference between Power, Smart, and Silent modes?

• Power Mode: Maximum heating output for rapid temperature increase – uses more energy but heats fastest
• Smart Mode: Automatically balances heating speed with energy efficiency – recommended for most use
• Silent Mode: Reduces fan speed and compressor output for ultra-quiet operation – ideal for nighttime or near bedrooms

You can switch modes instantly via the controller or WiFi app.

9. Is professional installation required?

Yes. The P20X/32 requires both qualified electrical installation (230V connection by certified electrician) and proper plumbing integration into your pool system. Professional installation ensures optimal performance, safety compliance, and warranty validation. Budget £500-£800 for professional installation depending on your location and setup complexity.

10. How does inverter technology save energy?

Traditional heat pumps run at 100% or 0% – constantly cycling on and off. Inverter technology continuously adjusts output from 23% to 100% (4.6-20kW), matching heating demand precisely. This eliminates wasteful startup/shutdown cycles, maintains steady water temperature, and can reduce energy consumption by 20-30% while extending compressor lifespan.

11. What warranty is included?

The Norsup P20X/32 includes:

• 4-year warranty on the complete heat pump unit
• 10-year warranty on the compressor and heat exchanger
• Conditions apply – warranty requires professional installation and annual servicing records

12. Can I control multiple heat pumps with one app?

Yes! The NorsupOne app supports multiple devices on one account, making it ideal for commercial installations or properties with multiple pools. Each heat pump appears separately in the app with independent control.

📥 Downloads & Technical Documentation

📄 Installation & User Manual (WiFi Version)

Complete installation instructions, user guide, operation procedures, troubleshooting, and maintenance schedules. Essential reading for installers and owners. Download Manual (PDF) (opens in new tab)

📄 WiFi Controller Manual

Detailed guide to setting up WiFi connectivity, using the NorsupOne smartphone app, programming schedules, and remote control features. Download WiFi Manual (PDF) (opens in new tab)

📄 Technical Datasheet

Complete technical specifications, performance data tables, dimensional drawings, electrical requirements, and comparison charts for all Norsup inverter models. Download Datasheet (PDF) (opens in new tab)

💡 Installation Tip: Download and review all documentation before installation. Share the manuals with your electrician and heating engineer to ensure proper setup.

🎯 What’s Included in the Box

• ✅ Norsup P20X/32 Heat Pump Unit (fully assembled)
• ✅ WiFi Module (pre-installed)
• ✅ Colour Touch Screen Controller with mounting bracket
• ✅ Winter Protective Cover
• ✅ Installation Manual & User Guide
• ✅ WiFi Setup Instructions
• ✅ 4-Year Warranty Documentation

Not Included (required for installation):

• Electrical connection materials (cable, circuit breaker, RCD)
• Plumbing fittings (50mm connections, valves, unions)
• Mounting base/concrete pad
• Installation labour

✅ Why Buy From Us?

• 💷 Competitive Pricing – Best value on premium pool heating
• 🚚 Fast Delivery – Quick dispatch across the UK
• 🛡️ Full Manufacturer Warranty – 4 years unit / 10 years compressor
• 📞 Expert Support – Technical advice from qualified engineers
• 🔧 Installation Service Available – Professional fitting can be arranged
• ⭐ Trusted Supplier – Established reputation in hot tub and pool equipment

🌟 Perfect For:

• Residential swimming pools (55-95m³)
• Covered and uncovered pools
• New pool installations
• Replacement of old/inefficient heaters
• Extending swimming season into spring and autumn
• Eco-conscious pool owners seeking low running costs
• Noise-sensitive locations requiring quiet operation
• Anyone wanting smartphone control and automation

📞 Need Help Choosing?

Not sure if the P20X/32 is right for your pool? Our technical team can help you:

• Calculate your exact pool volume
• Assess heat-up time for your specific situation
• Compare models if you’re between sizes
• Advise on installation requirements
• Provide running cost estimates for your location

Get in touch today for expert, no-obligation advice!

🔐 Technical Summary

Feature	Specification
Model	Norsup Inverter P20X/32
Part Number	7024628
Type	Horizontal Air Source Heat Pump
Technology	Full Inverter Variable Output
Pool Volume	55-95 m³
Heating Power	4.6-20.0 kW (variable)
Maximum COP	16.0
Power Supply	220-240V / 1Ph / 50Hz
Current Draw	20.6A
Refrigerant	R32 (low GWP)
Heat Exchanger	Titanium in PVC
Compressor	Mitsubishi Rotary
Noise (10m)	25-36 dB(A)
Operating Range	-15°C to +43°C ambient
Control	WiFi + Colour Touch Screen
Dimensions	1165×485×870mm
Weight	90kg (net)
Warranty	4yr unit / 10yr compressor

Transform your pool into a year-round haven with the Norsup P20X/32. Order today and start enjoying perfectly heated swimming at a fraction of traditional heating costs!