🌊 Norsup Inverter Pool Heat Pump P17X/32 – 17kW Full Inverter with WiFi Control for 45-80m³ Pools
Transform your pool into a year-round oasis with the Norsup P17X/32 – the smart choice for efficient, whisper-quiet pool heating.
Engineered with cutting-edge full inverter technology, this premium heat pump delivers exceptional performance from scorching summer days down to freezing -15°C conditions. With a remarkable COP of up to 16 and intelligent WiFi control, you’ll enjoy perfect water temperatures while slashing your energy bills by up to 80% compared to traditional gas or electric heaters.
This isn’t just a heat pump – it’s a complete pool climate control system designed for the modern pool owner.
✅ Full Inverter Technology – Automatically adjusts power from 3.8kW to 17kW to match weather conditions, delivering smooth, efficient heating with no power spikes
✅ Exceptional Efficiency – Industry-leading COP up to 16 means you get 16kW of heat for every 1kW of electricity used (at optimal conditions)
✅ Whisper-Quiet Operation – Just 24dB(A) at 10m in silent mode – quieter than a library whisper
✅ True All-Season Performance – Operates reliably from -15°C to +43°C ambient temperature, extending your swimming season significantly
✅ Smart WiFi Control – Control your pool temperature from anywhere using the NorsupOne app for iOS and Android
✅ Rapid Heating – Variable speed compressor delivers maximum 17kW output for faster heat-up times when you need it
✅ Built to Last – Premium titanium heat exchanger resists corrosion from salt and chlorine, backed by a 10-year warranty
🎯 Perfect Pool Size Match
Recommended Pool Volume: 45m³ to 80m³ (45,000 – 80,000 litres)
This heat pump is ideally sized for:
- Rectangular pools: 8m × 4m × 1.4m deep (approximately 45m³)
- Rectangular pools: 10m × 5m × 1.6m deep (approximately 80m³)
- Above-ground pools: Up to 80,000 litres
- Residential in-ground pools: Medium to large size
⚠ Important Sizing Note: Pool volume calculations assume proper insulation (pool cover or thermal blanket). Uncovered pools lose significantly more heat and may require a larger unit or longer heating times.
🔥 Real-World Heating Performance
Estimated Heat-Up Times
The heat pump heating capacity varies based on ambient air temperature, with maximum output of 17kW at 27°C dropping to 11.5kW at 15°C and 10.9kW at 10°C. parts4tubs
Below are realistic estimates using the formula:
Formula: Time (hours) = (Pool Volume m³ × Temperature Rise °C × 1.16) ÷ Heat Pump kW
| Pool Size | From 15°C to 25°C | From 20°C to 28°C | From 10°C to 26°C |
|---|---|---|---|
| 45m³ (45,000L) | 45 hours | 31 hours | 68 hours |
| 60m³ (60,000L) | 60 hours | 41 hours | 90 hours |
| 80m³ (80,000L) | 80 hours | 55 hours | 120 hours |
🌡 Performance at Different Temperatures:
| Ambient Air Temp | Heating Output | Estimated Time for 60m³ (15°C→25°C) |
|---|---|---|
| 27°C (Summer) | 17.0 kW | 41 hours |
| 15°C (Spring/Autumn) | 11.5 kW | 61 hours |
| 10°C (Cool Days) | 10.9 kW | 64 hours |
| 5°C (Winter) | 8.58 kW | 81 hours |
⚠ Disclaimer: These are theoretical estimates based on ideal conditions. Actual heating times vary based on ambient temperature, wind exposure, pool insulation, starting water temperature, and whether a pool cover is used. For fastest results, always use a pool cover when the pool is not in use.
📊 Complete Technical Specifications
Performance Data
| Specification | Value |
|---|---|
| Model | P17X/32 |
| Part Number | 7024627 |
| Heating Capacity Range | 3.8 – 17.0 kW (variable) |
| Recommended Pool Volume | 45 – 80 m³ |
| COP at 27°C | Up to 16.0 |
| COP at 15°C | Up to 8.2 |
| COP at 10°C | 4.9 – 4.31 |
| COP at 5°C | 4.7 – 4.01 |
| Operating Ambient Range | -15°C to +43°C |
| Water Temperature Range | 9°C to 40°C |
Electrical Specifications
| Specification | Value |
|---|---|
| Power Supply | 220-240V / 1 Phase / 50Hz |
| Power Input Range | 0.24 – 2.54 kW |
| Rated Current | 17.2 A |
| Minimum Fuse Required | 25.8 A |
| Soft Start Technology | ✅ Yes (prevents voltage spikes) |
Heating Performance at Standard Conditions
| Test Condition | Heating Output | Power Input | COP |
|---|---|---|---|
| A27/W27 (27°C air, 27°C water) | 17.0 – 3.8 kW | 2.54 – 0.24 kW | 16.0 – 6.7 |
| A15/W25 (15°C air, 25°C water) | 11.5 – 3.0 kW | 8.2 – 5.2 COP | Industry standard |
| A10/W25 (10°C air, 25°C water) | 10.9 – 2.5 kW | 4.9 – 4.31 COP | Cool weather |
| A5/W25 (5°C air, 25°C water) | 8.58 – 2.11 kW | 4.7 – 4.01 COP | Cold weather |
Refrigeration System
| Component | Specification |
|---|---|
| Refrigerant Type | R32 (low GWP) |
| Refrigerant Charge | Pre-charged |
| CO2 Equivalent | 0.54 tons |
| Compressor Type | Rotary inverter |
| Compressor Brand | Mitsubishi |
| Heat Exchanger | Twist-titanium tube in PVC |
| Condenser Material | Titanium (corrosion resistant) |
Water System
| Specification | Value |
|---|---|
| Water Connection | 50mm (2″) |
| Nominal Flow Rate | 5.3 m³/h |
| Maximum Water Pressure Drop | 5 kPa |
| Compatible Pipe Materials | PVC, CPVC, PE |
Airflow & Noise
| Specification | Value |
|---|---|
| Fan Quantity | 1 |
| Fan Type | Variable speed DC |
| Fan Speed Range | 500 – 750 rpm |
| Fan Direction | Horizontal discharge |
| Noise at 1m Distance | 44 – 53 dB(A) |
| Noise at 10m Distance | 24 – 33 dB(A) |
| Noise in Silent Mode (10m) | 24 dB(A) |
🔇 Noise Comparison:
- 24 dB(A) = Whisper / Quiet library
- 30 dB(A) = Soft whisper
- 40 dB(A) = Refrigerator hum
- 50 dB(A) = Normal conversation
Physical Specifications
| Specification | Value |
|---|---|
| Net Dimensions (L×W×H) | 1165 × 485 × 870 mm |
| Shipping Dimensions (L×W×H) | 1210 × 510 × 880 mm |
| Net Weight | 75 kg |
| Shipping Weight | 89 kg |
| Cabinet Material | Durable ABS (UV resistant) |
| Cabinet Color | Black |
| Mounting Type | Horizontal (outdoor) |
Smart Features & Controls
| Feature | Details |
|---|---|
| Control Interface | Full-color touchscreen |
| WiFi Module | ✅ Included |
| Mobile App | NorsupOne (iOS & Android) |
| SmartGrid Compatible | ✅ Yes |
| Operating Modes | Power / Smart / Silent |
| Timer Functions | On/Off scheduling, Silent mode timer |
| Automatic Functions | Heating, Cooling, Defrost |
| Temperature Display | Digital readout (inlet & outlet) |
Included Accessories
✅ Winter cover (for protection during off-season) ✅ WiFi module (pre-installed) ✅ Full-color touchscreen controller ✅ Installation manual ✅ Quick start guide
🌟 Top Features & Benefits
1. 🔄 Full Inverter Technology
What it means for you: Unlike fixed-speed heat pumps that cycle on/off, the inverter system continuously adjusts output from 3.8kW to 17kW to match exactly what your pool needs.
Benefits:
- 30-50% more energy efficient than non-inverter models
- Smoother, more stable water temperature (±0.5°C)
- Quieter operation with less starting noise
- Longer component lifespan due to reduced wear
- Lower running costs over the pool’s lifetime
2. ❄ True All-Season Performance Down to -15°C
What it means for you: This isn’t just a “summer heater” – it’s a genuine four-season pool heating system.
The unit continues to operate and heat your pool even in ambient temperatures as low as -15°C, with advanced automatic defrost functionality. parts4tubs
Benefits:
- Extend your swimming season by months
- Heat your pool in early spring before other heaters can operate
- Maintain temperature through autumn and mild winters
- Perfect for UK climate with unpredictable weather
- Automatic defrost ensures reliable operation in frost
💰 Season Extension Value: Without heat pump: Typical UK season = June to August (3 months) With P17X/32: Realistic season = April to October (7 months) = 133% more swimming time!
3. 🔇 Whisper-Quiet Operation – Silent Mode
What it means for you: Three intelligent operating modes let you balance speed and noise based on your needs.
Operating Modes:
| Mode | Noise Level | Performance | Best For |
|---|---|---|---|
| Power Mode | 44-53 dB(A) @ 1m | Maximum heating speed | Initial heat-up, cold days |
| Smart Mode | Balanced | Automatic optimization | General use, most efficient |
| Silent Mode | 24 dB(A) @ 10m | Reduced to save noise | Night time, close neighbors |
Benefits:
- Use Power mode for rapid heating when pool is empty
- Switch to Silent mode for evening/overnight operation
- Smart mode automatically balances efficiency and noise
- Won’t disturb neighbors or family
- Quieter than most garden fountains
4. 📱 WiFi Control with NorsupOne App
What it means for you: Control your pool temperature from anywhere using the included WiFi module and NorsupOne mobile app. parts4tubs
App Features:
- 📊 Real-time temperature monitoring
- 🌡 Adjust target temperature remotely
- ⏰ Set heating schedules (e.g., warm pool before weekend)
- 🔇 Activate silent mode remotely
- 📈 View energy usage and performance data
- ⚠ Receive fault alerts and notifications
- 📅 Program weekly heating patterns
Real-World Scenario: “Planning a pool party Saturday? On Wednesday, open the app and set the target to 28°C. The heat pump will intelligently work over three days to have your pool perfectly warm, using the most efficient heating pattern and minimal energy during off-peak hours.”
5. 🛡 Premium Titanium Heat Exchanger – Built to Last
What it means for you: The heat exchanger uses a twist-titanium tube design that is completely resistant to corrosion from both salt water and chlorine. parts4tubs
Benefits:
- ✅ Safe for saltwater pools
- ✅ No corrosion from high chlorine levels
- ✅ Compatible with all pool chemicals
- ✅ No efficiency loss over time
- ✅ 10-year warranty on heat exchanger
- ✅ No maintenance required on heat exchanger
Comparison:
- Copper heat exchangers: Corrode with saltwater, 3-5 year life
- Stainless steel: Better but can still pit, 5-7 year life
- Titanium: Virtually indestructible, 20+ year life
6. ⚡ Exceptional Energy Efficiency – COP up to 16
What it means for you: COP (Coefficient of Performance) of 16 means for every 1kW of electricity used, you receive 16kW of heat output. parts4tubs
Running Cost Comparison (heating 60m³ pool from 15°C to 25°C):
| Heating Method | Energy Used | Cost at £0.24/kWh | Efficiency |
|---|---|---|---|
| Direct Electric Heater | 696 kWh | £167 | 100% |
| Gas Boiler (80% efficient) | 870 kWh gas | £87* | 80% |
| Standard Heat Pump (COP 4) | 174 kWh | £42 | 400% |
| Norsup P17X/32 (COP 8-16) | 69-87 kWh | £17-21 | 800-1600% |
*Gas at £0.10/kWh equivalent
💰 Annual Savings: Compared to electric heater: Save up to £1,000+ per season Compared to gas boiler: Save up to £400+ per season Compared to standard heat pump: Save up to £150+ per season
7. 🌍 Environmentally Friendly R32 Refrigerant
What it means for you: Uses R32 refrigerant which has 3 times lower Global Warming Potential (GWP) than older R410A refrigerant. parts4tubs
Environmental Benefits:
- ✅ 67% lower GWP than R410A
- ✅ Better energy efficiency than older refrigerants
- ✅ Future-proof (compliant with F-Gas regulations)
- ✅ Lower carbon footprint
- ✅ CO2 equivalent: only 0.54 tons
Carbon Savings: Heating your pool with the P17X/32 instead of:
- Electric heater: Saves 3-4 tons CO2 per year
- Gas boiler: Saves 1-2 tons CO2 per year
🔧 Installation Requirements
Clearance Requirements
Minimum Clearances for Optimal Performance:
| Location | Minimum Clearance |
|---|---|
| Air Intake (front) | 1,500mm (1.5m) |
| Air Discharge (top) | 700mm |
| Side Access | 500mm each side |
| Rear Access | 300mm |
| From Pool Edge | Ideally within 7.5m |
⚠ Important: Do not install in enclosed spaces or where discharge air can recirculate to the intake. This significantly reduces efficiency.
Electrical Requirements
The unit requires a dedicated 220-240V single phase supply with minimum 25.8A circuit breaker or fuse protection. parts4tubs
Electrical Specification:
- Supply: 220-240V / 1 Phase / 50Hz
- Circuit Protection: 25.8A minimum fuse
- Recommended: 32A MCB (Miniature Circuit Breaker)
- Cable Size: 2 × 2.5mm² (phase & neutral) + 2.5mm² earth
- RCD Protection: 30mA residual current device required
- Isolation: All-pole disconnection switch within sight of unit
✅ Soft Start Technology: The unit includes soft-start to prevent voltage spikes during startup, protecting your home electrical system.
Plumbing Requirements
Standard 50mm (2″) PVC pipe connections with 5.3 m³/h nominal flow rate required. parts4tubs
Water System:
- Pipe Size: 50mm (2″) connections
- Flow Rate: 5.3 m³/h (88 liters/minute)
- Pipe Material: PVC, CPVC, or PE suitable for pool use
- Installation: After filter, before chemical dosing
- Bypass Valve: Recommended for maintenance access
- Pressure Drop: Maximum 5 kPa
Connection Sequence: Pool → Pump → Filter → Heat Pump → Chemical Dosing → Return to Pool
📏 Sizing Guide for Your Pool
Is This the Right Size Heat Pump for Your Pool?
Quick Calculation Method:
Pool volume calculation for sizing: minimum volume = 4× heating capacity at A15/W25, maximum = 7× heating capacity at A15/W25. parts4tubs
For the P17X/32 with 11.5kW at A15/W25:
- Minimum: 4 × 11.5 = 46 m³
- Optimal: 5.5 × 11.5 = 63 m³
- Maximum: 7 × 11.5 = 80 m³
Pool Volume Calculator
Rectangular/Square Pools: Volume (m³) = Length (m) × Width (m) × Average Depth (m)
Round Pools: Volume (m³) = 3.14 × Radius² (m) × Average Depth (m)
Oval Pools: Volume (m³) = 3.14 × Length (m) × Width (m) × Average Depth (m) ÷ 4
Example Pool Sizes Suitable for P17X/32
| Pool Shape | Dimensions | Volume | Suitability |
|---|---|---|---|
| Rectangular | 8m × 4m × 1.5m | 48 m³ | ✅ Perfect |
| Rectangular | 10m × 4m × 1.5m | 60 m³ | ✅ Ideal |
| Rectangular | 10m × 5m × 1.6m | 80 m³ | ✅ Maximum |
| Round | 6m diameter × 1.5m | 42 m³ | ✅ Perfect |
| Oval | 9m × 5m × 1.5m | 53 m³ | ✅ Ideal |
Need a Bigger Model?
- Pools 55-95m³: Consider P20X/32 (20kW)
- Pools 75-130m³: Consider P26X/32 (26kW)
- Pools 100-175m³: Consider P35X/32 (35kW)
Need a Smaller Model?
- Pools 35-60m³: Consider P13X/32 (13kW)
💰 Running Costs & Energy Efficiency
Estimated Annual Running Costs
Assumptions:
- Pool: 60m³ (60,000 liters)
- Target temperature: 26°C
- Season: April to October (7 months)
- Electricity: £0.24 per kWh
- Pool cover used when not swimming
With Pool Cover:
| Month | Avg Temp | Hours Running/Day | Daily Cost | Monthly Cost |
|---|---|---|---|---|
| April | 10°C | 12 hours | £2.90 | £87 |
| May | 14°C | 10 hours | £2.20 | £68 |
| June | 18°C | 6 hours | £1.10 | £33 |
| July | 21°C | 4 hours | £0.70 | £22 |
| August | 21°C | 4 hours | £0.70 | £22 |
| September | 17°C | 6 hours | £1.20 | £36 |
| October | 12°C | 10 hours | £2.50 | £78 |
| SEASON TOTAL | £346 |
Without Pool Cover: Expect running costs to increase by 60-100% due to overnight heat loss and evaporation.
Season Total Without Cover: Approximately £550-690
💡 Pro Tip: A good quality pool cover (£100-300) pays for itself in 1-2 months of reduced heating costs!
🌡 Ideal Water Temperature Guide
Recommended Pool Temperatures:
| Activity | Temperature | Notes |
|---|---|---|
| Competitive Swimming | 25-27°C | Cool, energizing |
| Recreational Swimming | 27-29°C | Comfortable for most |
| Children & Play | 28-30°C | Warm, comfortable |
| Therapy/Relaxation | 30-32°C | Very warm, soothing |
| Hydrotherapy | 32-35°C | Hot, therapeutic |
⚠ Important: This unit is designed for pool heating (max 40°C water temperature). For spa/hot tub applications requiring higher temperatures, consider a dedicated spa heater.
📖 Warranty & Support
Comprehensive Warranty Coverage
The unit includes a 5-year warranty on the complete heat pump and a 10-year warranty on both the compressor and heat exchanger. parts4tubs
Warranty Breakdown:
| Component | Warranty Period |
|---|---|
| Complete Heat Pump | 5 years |
| Compressor (Mitsubishi) | 10 years |
| Titanium Heat Exchanger | 10 years |
| WiFi Module & Electronics | 2 years |
| Cabinet & Housing | 5 years |
What’s Covered: ✅ Manufacturing defects ✅ Component failures under normal use ✅ Workmanship issues ✅ Refrigerant leaks (sealed system) ✅ Compressor motor failures ✅ Heat exchanger leaks
What’s NOT Covered: ❌ Damage from improper installation ❌ Lack of maintenance ❌ Chemical damage from incorrect pool chemistry ❌ Freeze damage from inadequate winterization ❌ Lightning strikes or electrical surges (unless protected) ❌ Accidental physical damage
💡 Extended Warranty Available: Ask about extended warranty options for up to 10 years comprehensive coverage.
🔍 Frequently Asked Questions
General Questions
Q: What size pool is this heat pump suitable for?
A: The P17X/32 is ideally suited for pools between 45m³ and 80m³ (45,000 to 80,000 litres). This typically covers pools approximately 8m × 4m × 1.4m up to 10m × 5m × 1.6m. For accurate sizing, calculate your pool volume and ensure it falls within this range for optimal performance.
Q: How long does it take to heat my pool?
A: Heating time depends on pool size, starting temperature, ambient air temperature, and whether you use a pool cover. As a general guide, heating a 60m³ pool from 15°C to 25°C takes approximately 40-60 hours in moderate weather (15-20°C ambient). Using a pool cover can reduce this by 30-40%. The inverter technology allows the unit to run continuously, gradually building temperature.
Q: Can this heat pump work in winter?
A: Yes! The P17X/32 operates down to -15°C ambient temperature, making it one of the most cold-weather capable pool heat pumps available. However, heating efficiency reduces in colder temperatures. While it can maintain your pool temperature through cool UK springs and autumns excellently, extremely cold winter operation (below 5°C) will have longer running times and higher energy consumption.
Q: How much does it cost to run per month?
A: Running costs vary significantly based on pool size, target temperature, ambient conditions, and pool cover usage. For a typical 60m³ pool heated to 26°C during the main season (May-September) with a pool cover, expect approximately £25-35 per month. During shoulder months (April, October) with cooler weather, costs may rise to £70-90 per month. Annual total for 7-month season: approximately £350-450 with a cover.
Technical Questions
Q: What is COP and why does it matter?
A: COP (Coefficient of Performance) measures how efficiently the heat pump converts electrical energy into heat. A COP of 16 means you get 16kW of heat output for every 1kW of electricity consumed – that’s 1,600% efficiency! This is why heat pumps are so economical compared to direct electric or gas heating. The P17X/32’s COP varies with temperature (up to 16 in warm conditions, around 4-5 in cold conditions) but remains highly efficient across its operating range.
Q: Why is my pool losing heat overnight?
A: Pools lose heat through three mechanisms: evaporation (70% of heat loss), radiation (20%), and convection (10%). A pool without a cover can lose 2-5°C overnight depending on weather. Solution: Always use a pool cover when not swimming. This single action reduces heat loss by 70-80% and can cut your heating costs in half.
Q: Do I need a pool cover?
A: While not strictly required, a pool cover is highly recommended for several reasons:
- Reduces heat loss by 70-80%
- Cuts running costs by 50-60%
- Reduces debris entering the pool
- Decreases water evaporation (saving water and chemicals)
- Allows the heat pump to maintain temperature more easily
- Faster initial heat-up
Investment payback: A quality cover (£150-400) typically pays for itself in reduced heating costs within 2-3 months.
Q: Can I use this with a saltwater pool?
A: Absolutely! The titanium heat exchanger is specifically designed to resist corrosion from both salt water and chlorine. Unlike copper or stainless steel heat exchangers that can corrode over time, titanium is virtually indestructible in pool environments. This is backed by the 10-year heat exchanger warranty.
Q: How noisy is it? Will it disturb my neighbors?
A: The P17X/32 is exceptionally quiet. At 10 meters distance, it produces just 24-33 dB(A) depending on the operating mode – comparable to a whisper or quiet library. In Silent Mode (ideal for nighttime), it drops to just 24 dB(A) at 10m. For context, normal conversation is around 60 dB(A). The variable speed fan and inverter compressor eliminate the loud “cycling” noise of traditional heat pumps.
Installation Questions
Q: Can I install this myself?
A: Electrical and refrigeration work must be completed by qualified professionals. However, an experienced DIYer can prepare the site and install the plumbing connections, reducing total installation costs. The electrical connection requires a certified electrician. Most installations cost £300-600 for professional installation, which is money well spent for proper operation and warranty validation.
Q: How close to the pool should it be installed?
A: Ideally within 7.5 meters of the pool. For every additional 15 meters of piping, you lose approximately 3-5% efficiency due to heat loss in the pipes. parts4tubs
Longer pipe runs also increase pump work and can slightly reduce water flow. That said, runs up to 20-25 meters are feasible if pipes are properly insulated.
Q: Can it be installed indoors?
A: No, this is an outdoor unit only. Heat pumps work by extracting heat from ambient air – they need a constant supply of fresh outdoor air to operate efficiently. Installing in a garage, shed, or enclosed space will cause the unit to recirculate its own cool exhaust air, drastically reducing efficiency and potentially causing frost damage. It must be installed outdoors with proper clearances.
Q: What electrical supply do I need?
A: You need a dedicated 220-240V single-phase supply with a minimum 25.8A breaker (32A recommended). Most UK homes have sufficient supply, but you’ll need a qualified electrician to install the dedicated circuit from your consumer unit. The unit includes soft-start technology to prevent voltage spikes. Total installation time for an electrician: typically 2-4 hours.
Operation Questions
Q: How do I control it?
A: Three control methods:
- Touch Screen Controller – Full-color screen mounted on the unit (or nearby wall)
- NorsupOne Mobile App – Control from anywhere via WiFi (iOS & Android)
- Timer Functions – Set heating schedules for automatic operation
The WiFi module is included and allows you to monitor temperatures, adjust settings, and receive alerts remotely.
Q: What operating modes does it have?
A: Three intelligent modes:
- Power Mode: Maximum heating speed for rapid temperature rise
- Smart Mode: Automatically balances efficiency, speed, and noise (recommended for everyday use)
- Silent Mode: Reduced fan speed for whisper-quiet operation (ideal for nighttime or close to neighbors)
You can switch modes anytime via the controller or app.
Q: Can it cool my pool in summer?
A: Yes! The P17X/32 includes both heating and cooling functions. On extremely hot days when your pool exceeds comfortable swimming temperature (e.g., 32°C+), you can activate cooling mode to bring the temperature down to a more refreshing 27-28°C. This is particularly useful for pools with full sun exposure in midsummer.
Maintenance Questions
Q: What maintenance is required?
A: Minimal maintenance required:
- Monthly: Check and clean the air filter (simple slide-out foam filter)
- Monthly: Inspect for debris around air intake
- Seasonal: Clean evaporator coil fins (gentle brush or compressed air)
- Annual: Professional service check (optional but recommended)
- As needed: Monitor error codes via app
Total maintenance time: Approximately 15-20 minutes per month.
Q: Do I need to drain it for winter?
A: If you’re shutting down the pool completely for winter (not maintaining temperature), follow the winterization procedure:
- Turn off and disconnect power
- Drain all water from the heat pump using drain plugs
- Leave drain plugs open to prevent freeze damage
- Cover with the included winter cover
- Close isolation valves on water connections
If maintaining pool temperature through winter, the unit can continue to operate with its automatic defrost function.
Q: What chemicals can I use?
A: All standard pool chemicals are compatible:
- ✅ Chlorine (liquid, tablet, or salt chlorinator)
- ✅ Bromine
- ✅ pH adjusters
- ✅ Algaecides
- ✅ Clarifiers
- ✅ Shock treatments
Maintain proper pool chemistry (pH 7.2-7.8, chlorine 1-3 ppm) to protect all pool equipment and ensure the heat pump operates efficiently.
Q: How long do heat pumps typically last?
A: With proper maintenance, expect 15-20 years of service life. The Mitsubishi compressor and titanium heat exchanger are particularly durable. The 10-year warranty on these critical components demonstrates the manufacturer’s confidence in longevity. Regular cleaning and annual servicing can extend life beyond 20 years.
📄 Downloads & Documentation
Complete technical documentation is available for this product. All manuals open in a new tab for your convenience.
📥 Installation & Operation Manual
📄 Download Full Installation Manual (opens in new tab)
What’s included: Complete installation guide covering site preparation, plumbing connections, electrical wiring, initial startup procedures, troubleshooting guide, and maintenance schedules. Essential reading before installation. Available in English, Dutch, German, French, Danish, and Swedish. 174 pages.
📥 WiFi Controller Setup Guide
📄 Download WiFi & App Manual (opens in new tab)
What’s included: Step-by-step instructions for connecting the WiFi module to your home network, downloading and setting up the NorsupOne mobile app, configuring remote access, programming schedules and timers, and using the touch screen controller. Available in English and 6 other languages. 59 pages.
📥 Technical Datasheet
📄 Download Technical Specifications (opens in new tab)
What’s included: Complete performance data tables for all temperature conditions, electrical specifications, dimensional drawings, weight specifications, and comparison charts across the entire Norsup Inverter range (P13X through P35TX models). 2 pages.
💡 Installation Support: Need help with installation or have technical questions? Contact our technical support team at [your contact details] or consult with a Norsup certified installer in your area.
✅ What’s Included in the Box
When your Norsup P17X/32 arrives, you’ll receive:
✅ Main Heat Pump Unit – Fully assembled and tested, pre-charged with R32 refrigerant
✅ WiFi Module – Pre-installed and ready for network connection
✅ Full-Color Touch Screen Controller – With mounting hardware
✅ Winter Protective Cover – Durable cover for off-season storage
✅ Installation Manual – Comprehensive guide in multiple languages
✅ Quick Start Guide – Step-by-step setup instructions
✅ Warranty Documentation – 5-year heat pump, 10-year compressor/heat exchanger
NOT Included (purchase separately or available from any plumbing supplier): ❌ Plumbing connections (50mm PVC fittings) ❌ Electrical cable and breaker ❌ Concrete pad or mounting base ❌ Pool cover (highly recommended) ❌ Bypass valves (recommended for maintenance)
🌈 Upgrade Your Pool Experience Today
The Norsup P17X/32 Inverter Heat Pump isn’t just an investment in pool heating – it’s an investment in:
🏊 More Swimming Time – Extend your season from 3 months to 7+ months
💰 Lower Energy Bills – Save £500-1,000 per year compared to traditional heating
🔇 Peace & Quiet – Whisper-silent operation that won’t disturb your outdoor relaxation
🌍 Environmental Responsibility – Reduce your carbon footprint by up to 3-4 tons CO2 per year
📱 Modern Convenience – Control your pool temperature from your smartphone
🛡 Long-Term Reliability – Premium components backed by 5-10 year warranties
💎 Property Value – A heated pool with efficient heating adds appeal and value
Why Buy From Parts4Tubs?
✅ Authorized Norsup Dealer – Genuine products with full manufacturer warranty
✅ Expert Technical Support – Knowledgeable team to answer all your questions
✅ Competitive Pricing – Best value on premium pool equipment
✅ Fast UK Delivery – Quick dispatch and professional delivery service
✅ Installation Network – Access to certified installers nationwide
✅ After-Sales Service – Ongoing support for the life of your heat pump
📞 Get Expert Advice
Not sure if this is the right model for your pool? Our pool heating specialists are here to help!
Contact us for:
- Free pool sizing consultation
- Energy cost estimates for your specific situation
- Installation quotes
- Technical specifications
- Financing options
Transform your pool into a year-round oasis. Order your Norsup P17X/32 today and start enjoying warm, comfortable swimming from early spring through late autumn!



