🌊 Norsup P13X/32 Inverter Swimming Pool Heat Pump | 13kW WiFi Enabled | All-Season Performance | 35-60m³ Pools

Premium Full Inverter Technology for Year-Round Pool Comfort

Transform your pool into a year-round sanctuary with the Norsup P13X/32 – a cutting-edge full inverter heat pump that delivers exceptional performance, whisper-quiet operation, and intelligent WiFi control. Engineered for pools between 35-60 cubic metres, this advanced system automatically adjusts heating capacity to match weather conditions, ensuring optimal comfort while minimizing energy costs.

🎯 Why Choose the Norsup P13X/32?

Unmatched Efficiency Meets Smart Technology

The P13X/32 represents the pinnacle of pool heating innovation. Unlike traditional on/off heat pumps, its full inverter technology continuously modulates heating output to match your pool’s exact needs – delivering superior energy efficiency, faster heating, and remarkably quiet operation.

Key Benefits at a Glance:

✅ Save Up to 60% on Heating Costs – COP up to 16.0 means you get 16 units of heat for every 1 unit of electricity
✅ Heat Your Pool in Any Season – Operates reliably down to -15°C ambient temperature
✅ Ultra-Quiet Operation – Just 22 dB(A) at 10m in Silent Mode (quieter than a whisper)
✅ Smart WiFi Control – Monitor and adjust your pool temperature from anywhere via smartphone app
✅ Built to Last – Titanium heat exchanger resists corrosion from salt and chlorine
✅ Eco-Friendly – R32 refrigerant has 3x lower global warming potential than R410A
✅ Three Operating Modes – Power, Smart, and Silent modes adapt to your needs
✅ Winter-Ready – Includes winter cover for protection during off-season

🔥 Standout Features & Technology

1. Full Inverter Technology – The Smart Way to Heat

Traditional heat pumps operate at fixed speeds, constantly switching on and off. The P13X/32’s advanced inverter technology continuously adjusts compressor and fan speeds from 3.0 kW to 13.0 kW, providing:

• Precise temperature control within ±0.5°C of your target
• Faster initial heat-up with maximum output when needed
• Lower running costs by operating at optimal efficiency levels
• Extended equipment life through reduced start/stop cycles
• Quieter operation with variable-speed fan motors

2. Exceptional Energy Efficiency – Save Money While Staying Warm

Coefficient of Performance (COP) You Can Trust:

Ambient Temperature	COP Range	What This Means
27°C (Optimal)	16.0 – 6.7	Generate 16 kW of heat using just 1 kW of electricity
15°C (Typical UK Spring/Autumn)	8.0 – 5.2	Still 8x more efficient than direct electric heating
10°C (Cooler Weather)	4.75 – 4.27	Nearly 5x more efficient than electric heaters
5°C (Cold Weather)	4.22 – 3.8	Maintains 4x efficiency even in cold conditions

💡 Real-World Savings Example:
A traditional 3kW electric pool heater costs approximately £0.90 per hour to run (at £0.30/kWh). The P13X/32 achieves the same heating with just £0.11-£0.18 per hour in similar conditions – that’s 80-85% cost savings!

3. Three Intelligent Operating Modes

Power Mode ⚡
Maximum heating capacity for rapid temperature increases. Ideal for initial heat-up or recovering after heavy use.

Smart Mode 🧠
Automatically balances heating performance with energy efficiency. The system adapts to weather conditions and maintains your target temperature with minimal energy consumption.

Silent Mode 🔇
Ultra-quiet operation perfect for residential areas or nighttime heating. Reduces noise to just 22 dB(A) at 10 metres while maintaining effective heating.

4. WiFi Control & Smart Integration

Control your pool temperature from anywhere with the NorsupOne smartphone app (iOS & Android):

• Set and monitor pool temperature remotely
• Create heating schedules for optimal efficiency
• Receive maintenance notifications and alerts
• View real-time performance data and energy consumption
• SmartGrid compatible for integration with solar power systems

Included WiFi Module – No additional purchases required. Simply download the app, scan the QR code, and you’re connected in minutes.

5. Built for Durability & Longevity

Titanium Twisted-Tube Heat Exchanger
The heart of the system features a corrosion-resistant titanium heat exchanger housed in PVC. This premium construction withstands prolonged exposure to chlorinated and salt water, ensuring decades of reliable service.

Hitachi Rotary Compressor
Industry-leading compressor delivers consistent performance with exceptional reliability. Backed by a 10-year warranty.

Robust ABS Cabinet
Weather-resistant housing protects internal components from the elements while maintaining a sleek, modern appearance that complements any pool area.

6. Ultra-Quiet Operation

One of the quietest pool heat pumps on the market:

Noise Level	Distance	Sound Comparison
42-52 dB(A)	At 1 metre	Quiet library or gentle rainfall
22-32 dB(A)	At 10 metres	Whisper or rustling leaves
22 dB(A)	At 10 metres (Silent Mode)	Barely audible background noise

Perfect for installations near bedrooms, patios, or neighbouring properties where noise could be a concern.

7. All-Season Performance

Reliable Heating from -15°C to +43°C Ambient

Unlike conventional heat pumps that struggle in cool weather, the P13X/32 maintains effective heating in challenging conditions:

• Automatic defrost function prevents ice buildup during cold operation
• Low-temperature refrigerant circuit optimized for cold weather performance
• Insulated pipework minimizes heat loss in winter months
• Weather-resistant construction protects components year-round

📊 Complete Technical Specifications

Performance Specifications

Specification	Value
Model	P13X/32
Part Number	7024626
Type	Horizontal Full Inverter Heat Pump
Energy Label	A
Operating Modes	Power / Smart / Silent
Automatic Functions	Heating, Cooling, Defrost

Heating Capacity (Variable Output)

Ambient/Water Temp	Min – Max Output	Power Input	COP
A27/W27 (27°C air, 27°C water)	3.0 – 13.0 kW	0.19 – 1.94 kW	16.0 – 6.7
A15/W25 (15°C air, 25°C water)	2.0 – 9.2 kW	0.19 – 1.94 kW	8.0 – 5.2
A10/W25 (10°C air, 25°C water)	1.8 – 8.08 kW	0.19 – 1.94 kW	4.75 – 4.27
A5/W25 (5°C air, 25°C water)	1.6 – 6.8 kW	0.19 – 1.94 kW	4.22 – 3.8

Electrical Specifications

Specification	Value
Power Supply	220-240V / 1-Phase / 50Hz
Rated Current	9.7 A
Minimum Fuse Rating	14.5 A
Recommended Circuit Breaker	20A with 30mA RCD
Cable Requirement	2 × 2.5mm² (phase) + 2.5mm² (earth)
Soft Start Technology	Yes (prevents voltage peaks)

Refrigeration System

Component	Specification
Heat Exchanger	Titanium twisted-tube in PVC housing
Condenser Material	Titanium
Compressor Type	Rotary (variable speed)
Compressor Brand	Hitachi
Refrigerant	R32 (eco-friendly)
CO₂ Equivalent	0.44 tonnes
Global Warming Potential	675 (3x lower than R410A)

Fan & Airflow

Specification	Value
Fan Quantity	1 (horizontal discharge)
Fan Direction	Horizontal
Fan Speed (Variable)	400 – 800 rpm
Fan Motor Type	Variable-speed EC motor

Noise Levels

Measurement Distance	Standard Mode	Silent Mode
1 metre	42 – 52 dB(A)	–
10 metres	22 – 32 dB(A)	22 dB(A)

Water System

Specification	Value
Suitable Pool Volume	35 – 60 m³
Water Connection Size	50mm (slip-fit PVC)
Nominal Flow Rate	4.2 m³/hour (70 litres/minute)
Maximum Water Pressure Drop	4.5 kPa
Operating Water Temperature Range	9°C – 40°C

Environmental & Operating Conditions

Parameter	Range
Ambient Temperature Range (Heating)	-15°C to +43°C
Ambient Temperature Range (Cooling)	15°C to 43°C
Relative Humidity	Up to 95% (non-condensing)
Installation Location	Indoor or Outdoor
Weather Protection	IP24 rating (splash-proof)

Physical Dimensions & Weight

Measurement	Value
Net Dimensions (L×W×H)	1045 × 450 × 770 mm
Shipping Dimensions (L×W×H)	1130 × 460 × 780 mm
Net Weight	65 kg
Shipping Weight	76 kg

Control System

Feature	Specification
Controller Type	Full-colour touchscreen (wall-mounted)
Display	LCD with backlight
WiFi Module	Included (2.4GHz 802.11 b/g/n)
App Compatibility	iOS & Android (NorsupOne app)
SmartGrid Ready	Yes
Timer Functions	On/Off scheduling, Silent mode timer

Included Accessories

✅ Wall-mounted colour touchscreen controller
✅ WiFi module with smartphone app
✅ Winter cover
✅ Installation manual
✅ Water connection fittings (50mm)

Warranty Coverage

Component	Warranty Period
Heat Pump Unit	5 years
Compressor	10 years
Heat Exchanger	10 years
Parts & Labour	2 years (conditions apply)

🏊 Pool Sizing Guide & Heat-Up Times

Is the P13X/32 Right for Your Pool?

The P13X/32 is optimally sized for pools between 35 and 60 cubic metres. Use this guide to determine if it’s the perfect fit:

Pool Volume Calculator

For rectangular pools:
Volume (m³) = Length (m) × Width (m) × Average Depth (m)

For circular pools:
Volume (m³) = 3.14 × Radius² (m) × Average Depth (m)

For oval pools:
Volume (m³) = 3.14 × Length (m) × Width (m) × Average Depth (m) ÷ 4

Example Pool Sizes Suitable for P13X/32

Pool Dimensions	Volume	Suitability
8m × 4m × 1.5m (rectangular)	48 m³	✅ Ideal
10m × 4m × 1.2m (rectangular)	48 m³	✅ Ideal
9m × 4m × 1.5m (rectangular)	54 m³	✅ Ideal
10m × 5m × 1.2m (rectangular)	60 m³	✅ Maximum recommended
7m × 4m × 1.5m (rectangular)	42 m³	✅ Ideal
5m diameter × 1.5m depth (round)	29.4 m³	⚠️ Under-sized (consider smaller model)
12m × 5m × 1.5m (rectangular)	90 m³	⚠️ Over-sized (consider larger model)

⏱️ Estimated Heat-Up Times

How long will it take to heat my pool?

Heat-up times depend on several factors: pool volume, desired temperature increase, ambient temperature, and whether your pool has a cover. The tables below provide realistic estimates based on the P13X/32’s performance in typical UK conditions.

Heat-Up Time Formula

Time (hours) = (Pool Volume in m³ × Temperature Rise in °C × 1.16) ÷ Heat Pump kW Rating

Important Notes:
⚠️ These are estimates based on ideal conditions
⚠️ Actual times vary based on ambient temperature, wind, humidity, and pool insulation
⚠️ Using a pool cover can reduce heat-up time by 30-50%
⚠️ Heat loss during heating is factored into “real-world” estimates

Initial Heat-Up Time Estimates (Uncovered Pool)

Scenario: Spring/Autumn (15°C ambient, heating to 28°C pool temperature)
Using average output of 6.5 kW in these conditions

Pool Volume	Temperature Rise Needed	Estimated Time (No Cover)	Estimated Time (With Cover)
35 m³	15°C (13°C → 28°C)	94 hours (4 days)	65 hours (2.7 days)
40 m³	15°C (13°C → 28°C)	107 hours (4.5 days)	75 hours (3.1 days)
45 m³	15°C (13°C → 28°C)	121 hours (5 days)	85 hours (3.5 days)
50 m³	15°C (13°C → 28°C)	134 hours (5.6 days)	94 hours (3.9 days)
55 m³	15°C (13°C → 28°C)	147 hours (6.1 days)	103 hours (4.3 days)
60 m³	15°C (13°C → 28°C)	161 hours (6.7 days)	113 hours (4.7 days)

Scenario: Summer (25°C ambient, heating to 28°C pool temperature)
Using average output of 10 kW in these conditions

Pool Volume	Temperature Rise Needed	Estimated Time (No Cover)	Estimated Time (With Cover)
35 m³	8°C (20°C → 28°C)	32 hours (1.3 days)	22 hours (0.9 days)
40 m³	8°C (20°C → 28°C)	37 hours (1.5 days)	26 hours (1.1 days)
45 m³	8°C (20°C → 28°C)	42 hours (1.75 days)	29 hours (1.2 days)
50 m³	8°C (20°C → 28°C)	46 hours (1.9 days)	32 hours (1.3 days)
55 m³	8°C (20°C → 28°C)	51 hours (2.1 days)	36 hours (1.5 days)
60 m³	8°C (20°C → 28°C)	56 hours (2.3 days)	39 hours (1.6 days)

Daily Temperature Maintenance

Once your pool reaches target temperature, the P13X/32 only needs to replace heat lost overnight and through evaporation:

Ambient Temp	Uncovered Pool Daily Loss	Covered Pool Daily Loss	Running Time Required (Smart Mode)
20-25°C	2-3°C per day	0.5-1°C per day	2-4 hours/day
15-20°C	3-4°C per day	1-1.5°C per day	4-6 hours/day
10-15°C	4-6°C per day	1.5-2°C per day	6-8 hours/day

💡 Pro Tip: A quality pool cover is the single most effective way to reduce heating costs. It can cut your running time by 50-60% and save hundreds of pounds per season.

💰 Running Cost Comparison

How Much Does It Cost to Heat My Pool?

Compare the P13X/32’s efficiency against alternative heating methods. Calculations based on heating a 50m³ pool from 15°C to 28°C (13°C temperature rise) and maintaining temperature for a typical 6-month swimming season in the UK.

Electricity Rate: £0.30 per kWh (2024 UK average)
Gas Rate: £0.06 per kWh (2024 UK average)
Operating Hours: Approximately 800 hours per season (maintenance heating)

Heating Method	Average Power Draw	Seasonal Energy Use	Seasonal Cost	Annual Savings vs. P13X/32
Norsup P13X/32 Heat Pump	1.2 kW average	960 kWh	£288	Baseline
Traditional Electric Heater	9 kW	7,200 kWh	£2,160	-£1,872 (86% more expensive)
Gas Pool Heater (85% efficient)	15 kW gas equivalent	9,412 kWh gas	£565	-£277 (96% more expensive)
Standard (Non-Inverter) Heat Pump	2.5 kW average	2,000 kWh	£600	-£312 (108% more expensive)
Oil Heater	12 kW oil equivalent	7,058 litres oil	£5,294*	-£5,006 (1,738% more expensive)

*Based on heating oil at £0.75/litre

🎯 Bottom Line: The P13X/32 is the most cost-effective way to heat your pool, saving up to £1,872 per year compared to electric heating and £277 per year compared to gas heating.

Monthly Running Cost Estimates

Based on typical UK climate and a 50m³ pool maintained at 28°C:

Month	Avg. Ambient Temp	Estimated Monthly Cost (With Cover)	Estimated Monthly Cost (No Cover)
May	12-15°C	£45-60	£70-95
June	15-18°C	£35-50	£55-80
July	17-20°C	£30-40	£45-65
August	17-20°C	£30-40	£45-65
September	14-17°C	£40-55	£65-85
October	10-13°C	£50-70	£80-110

Total 6-Month Season: £230-315 (with cover) | £360-500 (without cover)

🛠️ Installation Requirements

Placement & Clearances

For optimal performance and longevity, follow these installation guidelines:

Minimum Clearance Requirements:

Side	Minimum Distance	Purpose
Front (Air Intake)	700mm	Unrestricted airflow
Sides	300mm each side	Service access & airflow
Top (Air Discharge)	1500mm	Hot air dispersal
Rear	500mm	Maintenance access

Ideal Installation Location:

✅ DO:

• Install on a solid, level base (concrete pad recommended)
• Position in well-ventilated outdoor area with good air circulation
• Install within 7.5m of pool for optimal efficiency
• Ensure drainage for condensation (unit can produce several litres per hour)
• Mount controller indoors or in weather-protected area
• Use vibration-dampening mounting pads to minimize noise transmission

❌ DON’T:

• Install in enclosed spaces with limited air volume
• Place near shrubs, fences, or walls that restrict airflow
• Position where discharged air can be recirculated back into intake
• Install where falling leaves or debris can accumulate on fan
• Place directly under bedroom windows or neighboring properties
• Expose controller to direct rain or moisture

Plumbing Specifications

Water Connections:

• Size: 50mm diameter (slip-fit PVC compatible)
• Flow rate: 4.2 m³/hour (70 litres/minute)
• Maximum pressure drop: 4.5 kPa
• Compatible with 32mm or 40mm pipe using reducers

Installation Position in Pool System:

1. After pool pump (on return line)
2. After pool filter
3. Before any chlorinators, ozonators, or chemical feeders
4. Include bypass valves for easy winterization and servicing

Electrical Installation

⚠️ Professional Installation Required – This unit must be installed by a qualified electrician in accordance with BS 7671 (IEC 60364) wiring regulations.

Electrical Requirements:

• Supply: 220-240V / 50Hz / Single Phase
• Rated Current: 9.7A
• Minimum Fuse/MCB: 14.5A (recommend 20A Type B MCB)
• RCD Protection: 30mA trip current (maximum)
• Cable Size: 2 × 2.5mm² + 2.5mm² earth (for runs up to 15m)
• Dedicated Circuit: Yes (do not share with other appliances)
• Earth Bonding: Required to pool metalwork and equipment

Safety Features:

• Integrated soft-start technology prevents voltage spikes
• Overload protection in compressor
• High/low pressure switches
• Flow switch protection (prevents dry running)
• Anti-freeze protection

❓ Frequently Asked Questions

General Operation

Q: How does a heat pump pool heater work?
A: Unlike traditional heaters that generate heat, the P13X/32 extracts warmth from the ambient air and transfers it to your pool water. The inverter-driven compressor and refrigeration system amplify this heat energy, delivering 6-16 times more heat energy than the electricity consumed. Think of it as a “reverse air conditioner” for your pool.

Q: Can it heat my pool in winter?
A: Yes! The P13X/32 operates effectively down to -15°C ambient temperature, making it suitable for year-round heating in the UK. However, heating performance does decrease in very cold weather (below 5°C), so expect longer heat-up times and higher running costs in winter months. For optimal winter heating, we strongly recommend a pool cover to minimize heat loss.

Q: Does it also cool my pool in summer?
A: Yes! The unit includes automatic cooling mode. If your pool gets too warm (above 30°C) in hot weather, the P13X/32 can reverse the cycle to cool your water, providing comfortable swimming temperatures year-round.

Q: How long does it take to heat my pool initially?
A: Initial heat-up time depends on your pool volume, starting temperature, ambient conditions, and whether you use a cover. For a typical 50m³ pool in spring conditions (15°C ambient), expect 4-6 days without a cover or 3-4 days with a cover. See our detailed heat-up tables above for specific estimates. Once at temperature, the unit maintains warmth easily.

Q: Will it work with a salt water pool?
A: Absolutely! The titanium heat exchanger is specifically designed to resist corrosion from both chlorinated and salt water systems. This makes the P13X/32 ideal for salt chlorinator pools.

Energy & Efficiency

Q: What is COP and why does it matter?
A: COP (Coefficient of Performance) measures how efficiently the heat pump converts electricity into heat. A COP of 8 means you get 8 kW of heat output for every 1 kW of electricity used. The P13X/32’s COP ranges from 16.0 in warm conditions to 3.8 in cold weather – significantly more efficient than any other heating method.

Q: How much will it cost to run per month?
A: Running costs vary by season, pool size, and usage. For a typical 50m³ pool with a cover during the May-October season, expect £30-70 per month (£230-315 total for 6 months). Without a cover, costs rise to £45-110 per month (£360-500 for 6 months). This is still 80-85% cheaper than electric heating and 50% cheaper than gas heating.

Q: Should I run it 24/7 or use a timer?
A: The P13X/32’s Smart Mode automatically manages operation, so continuous running is fine. However, you can save money by using the timer function to run primarily during off-peak electricity hours or during the warmest part of the day when the heat pump operates most efficiently. The built-in WiFi app makes scheduling easy.

Q: How much electricity does the P13X/32 use?
A: Power consumption varies from 0.19 kW at minimum output to 1.94 kW at maximum output. On average, expect 1.0-1.5 kW during typical maintenance heating (Smart Mode). For perspective, this is less than a kettle and far less than traditional electric heaters.

Installation & Setup

Q: Can I install it myself?
A: While mechanically capable individuals can handle the water connections, electrical installation must be performed by a qualified electrician to comply with UK regulations and maintain warranty coverage. The plumbing is straightforward (50mm slip-fit PVC connections), but proper electrical installation, earthing, and RCD protection are critical for safety.

Q: How close to my pool does it need to be?
A: Ideally within 7.5 metres. You can install up to 15 metres away, but longer pipe runs increase heat loss (approximately 0.6 kW per 30m of total pipe run for every 5°C difference between water and ground temperature). This translates to 3-5% longer running times for extended installations.

Q: Can it be installed indoors?
A: While outdoor installation is most common and recommended, indoor installation is possible in well-ventilated spaces. The unit requires substantial air volume (continuously renewed) to operate efficiently. Indoor installations need proper ducting to prevent re-circulation of cooled exhaust air. Consult the full installation manual for indoor specifications.

Q: Do I need a bypass valve?
A: Yes, highly recommended! A bypass allows you to isolate the heat pump for winterization, servicing, or if you need to run the pool pump without heating (saving electricity). Quick-disconnect couplings at the inlet and outlet also make seasonal removal easier.

Q: What about the condensation?
A: The heat pump cools air by 4-5°C during operation, which causes water condensation on the evaporator coils (similar to an air conditioner). In humid conditions, this can be several litres per hour. The unit includes a condensation drain fitting (20mm barb) that should be connected to drainage via vinyl tubing. This is normal operation, not a water leak.

WiFi & Smart Control

Q: How does the WiFi app work?
A: Download the free NorsupOne app (iOS/Android), scan the QR code on the unit, connect to your home WiFi, and you’re ready! The app allows you to monitor and adjust temperature, set heating schedules, enable Silent Mode, and receive maintenance alerts from anywhere with internet access.

Q: What if my WiFi doesn’t reach my pool area?
A: The heat pump can operate perfectly without WiFi using the wired touchscreen controller. WiFi simply adds remote control convenience. If desired, consider a WiFi extender or mesh network to improve coverage in your garden.

Q: Does it work with smart home systems?
A: The unit is SmartGrid-ready, meaning it can integrate with home energy management systems. This allows coordination with solar panels, time-of-use tariffs, or whole-home automation systems.

Noise & Neighbors

Q: How quiet is it really?
A: Very quiet! At 10 metres distance, the P13X/32 produces just 22-32 dB(A) in normal operation – comparable to rustling leaves or a whisper. Silent Mode reduces this to 22 dB(A), making it barely audible. At 1 metre, it’s 42-52 dB(A), similar to a quiet library. This makes it neighborhood-friendly and suitable for installations near bedrooms or patios.

Q: Can I run it at night without disturbing neighbors?
A: Absolutely! Use Silent Mode or schedule the timer to operate at reduced fan speed during nighttime hours. The variable-speed inverter technology is inherently quieter than traditional fixed-speed heat pumps.

Q: What causes the noise?
A: The two main noise sources are the variable-speed fan motor and the compressor. The P13X/32’s premium components (Hitachi rotary compressor and EC fan motor) are specifically selected for quiet operation. Proper installation on vibration-dampening pads further reduces noise transmission.

Maintenance & Longevity

Q: What maintenance is required?
A: Minimal! The P13X/32 is designed for low-maintenance operation:

• Monthly: Visually inspect for debris, clear any leaves from air intake
• Every 3 months: Check water flow rate, clean pool filter
• Annually: Professional service check of refrigerant pressures and electrical connections
• Seasonally: Winterize if not operating year-round (drain water, fit winter cover)

Q: How long will it last?
A: With proper maintenance, expect 12-15 years of reliable service. The titanium heat exchanger and premium Hitachi compressor are built for longevity. The 10-year warranty on the compressor and heat exchanger demonstrates the manufacturer’s confidence in durability.

Q: What about winter – do I need to do anything special?
A: If you’re not heating your pool in winter, follow these steps:

1. Drain all water from heat pump and pipes using drain plugs
2. Fit the included winter cover to protect from weather
3. Disconnect electrical power (or use the controller to set “Winter Mode” if available)
4. Check in spring that all water has drained and there’s no ice buildup before restarting

Q: Do I need to add antifreeze?
A: No! Never add antifreeze or chemicals to the heat exchanger. The unit has built-in anti-freeze protection that automatically activates if water temperature drops too low. Proper draining for winter is all that’s needed.

Troubleshooting & Warranty

Q: What if something goes wrong?
A: The colour touchscreen displays error codes with explanations. The controller manual (see Downloads section) includes a comprehensive troubleshooting guide. For persistent issues, contact your installer or authorized Norsup service center. The unit logs error history for diagnostic purposes.

Q: What does the warranty cover?
A:

• 5 years: Complete heat pump unit (parts and labor terms apply)
• 10 years: Compressor and heat exchanger
• Warranty requires professional installation and annual servicing by qualified technicians

Q: Can I repair it myself?
A: No. The refrigeration system contains pressurized R32 refrigerant, which requires certified technicians to service. DIY repairs void warranty and can be dangerous. Only qualified F-Gas certified engineers should work on the refrigerant circuit.

📥 Downloads & Documentation

Access all technical documentation for installation, operation, and troubleshooting:

📄 Installation & Operations Manual (opens in new tab)

Complete 70-page manual covering:

• Safety instructions and warnings
• Detailed technical specifications for all PX series models
• Step-by-step installation guidelines with diagrams
• Plumbing and electrical connection instructions
• Operating instructions and maintenance schedules
• Troubleshooting and error code reference
• Wiring diagrams and circuit schematics
• Refrigerant pressure tables and service data

📄 WiFi Controller Manual (opens in new tab)

Comprehensive guide to the NorsupOne smart control system:

• NorsupOne app download and setup (iOS & Android)
• WiFi configuration and network connection
• Colour touchscreen controller interface guide
• Setting temperature, modes, and schedules
• Timer programming (on/off and silent mode)
• Troubleshooting connectivity issues
• User account management

📄 Technical Datasheet (opens in new tab)

Concise specification sheet featuring:

• Performance data tables for all models (P13X/32 through P35TX/32)
• Heating capacity at various ambient temperatures
• COP values and energy ratings
• Electrical specifications and requirements
• Physical dimensions and weights
• Pool volume suitability guide

✅ What’s Included in the Box

Your P13X/32 complete package contains everything needed for installation (except plumbing pipes and electrical cable):

✅ Norsup P13X/32 Heat Pump Unit (fully assembled)
✅ Wall-Mounted Colour Touchscreen Controller with 5m cable
✅ WiFi Module (pre-installed and configured)
✅ Winter Cover (weather-resistant protective cover)
✅ Water Connection Fittings (50mm slip-fit PVC adapters)
✅ Installation Manual (printed – also available for download above)
✅ Quick Start Guide (laminated)
✅ WiFi Setup QR Code Card
✅ Warranty Registration Card

Not Included (to be supplied by installer):

• PVC plumbing pipes and fittings (50mm recommended)
• Electrical cable (2.5mm² minimum)
• Circuit breaker (20A recommended)
• RCD protection (30mA trip)
• Mounting base/pad (concrete slab recommended)
• Bypass valves (highly recommended for winterization)

🎁 Why Buy from Parts4Tubs?

When you choose Parts4Tubs for your Norsup heat pump, you benefit from:

✅ Authorized Norsup Dealer – Full manufacturer warranty honored
✅ Expert Technical Support – Our team can answer installation and operation questions
✅ Fast UK Shipping – Usually dispatched within 1-2 working days
✅ Quality Assurance – Every unit inspected before dispatch
✅ Competitive Pricing – Best value on genuine Norsup equipment
✅ Installation Referrals – We can recommend qualified installers in your area

🌡️ Perfect for UK Climate

The P13X/32 is engineered specifically for European climates and excels in UK conditions:

✅ Reliable spring/autumn heating when temperatures range 10-20°C (optimal COP range)
✅ Excellent summer performance maintaining comfortable temperatures effortlessly
✅ Cold weather capability continues heating even when temperatures drop below 5°C
✅ Humidity tolerant – condensation management handles typical British weather
✅ All-season protection – weather-resistant ABS housing withstands rain, wind, and frost

UK-Optimized Performance: British pool owners typically heat from May through October. The P13X/32’s COP of 8.0-8.2 at 15°C ambient (typical UK spring/autumn) makes it exceptionally cost-effective for extending your swimming season.

🔐 Safety & Compliance

The Norsup P13X/32 meets all relevant UK and European safety standards:

✅ CE Marked – Conforms to EU safety directives
✅ Energy Label A – Meets ErP (Energy-Related Products) Directive
✅ RoHS Compliant – Restriction of Hazardous Substances
✅ WEEE Compliant – Proper recycling at end of life
✅ F-Gas Compliant – R32 refrigerant meets environmental regulations
✅ IP24 Rating – Protected against splashing water

Installation Compliance:
Must be installed in accordance with:

• BS 7671 (IEC 60364) – UK Wiring Regulations
• Building Regulations Part P – Electrical safety in dwellings
• Local authority planning requirements (if applicable)

💚 Environmental Credentials

Make an eco-friendly choice for pool heating:

🌍 R32 Refrigerant – Global Warming Potential (GWP) of just 675, which is 68% lower than older R410A refrigerant (GWP 2088)

🌍 CO₂ Equivalent: 0.44 tonnes – Among the lowest in its class

🌍 Energy Efficiency – Using renewable energy from the air, reducing carbon footprint by up to 80% compared to fossil fuel heating

🌍 Long Service Life – Durable construction means fewer replacements and less waste

🌍 Recyclable Components – At end of life, materials can be properly recycled

🌍 SmartGrid Ready – Integrates with solar power and renewable energy systems

Your Carbon Savings: Heating a 50m³ pool for 6 months with the P13X/32 produces approximately 230 kg CO₂ (based on UK grid electricity). Equivalent gas heating would produce 1,128 kg CO₂ – nearly 5 times more!

📞 Need Help Choosing?

Not sure if the P13X/32 is right for your pool?

Our team is here to help! We can assist with:

• Pool volume calculations and model selection
• Installation requirements and planning
• Running cost estimates for your specific situation
• Comparing models in the Norsup range
• Finding qualified installers in your area

Get in Touch:

• Browse more products at parts4tubs.co.uk
• View our complete range of pool heat pumps
• Check out pool covers to maximize efficiency
• Explore pool maintenance equipment

🏆 The Norsup Advantage

Norsup is a leading European manufacturer of premium heat pumps with decades of engineering excellence. The PX Inverter series represents their most advanced pool heating technology:

Innovation: Full inverter technology with variable-speed compressor and fan motors
Quality: Hitachi compressors and titanium heat exchangers for maximum reliability
Efficiency: Industry-leading COP ratings save energy and money
Silence: Advanced acoustic engineering delivers whisper-quiet operation
Connectivity: Integrated WiFi and smartphone control as standard
Durability: Premium components backed by extended warranties
Support: Comprehensive documentation and European service network

📋 Technical Summary

Model: Norsup P13X/32 Inverter Swimming Pool Heat Pump
Part Number: 7024626
Heating Capacity: 3.0 – 13.0 kW (variable)
Pool Volume: 35 – 60 m³
Power Supply: 220-240V / 1-Phase / 50Hz
COP Range: 16.0 – 3.8 (temperature dependent)
Noise Level: 22 dB(A) at 10m (Silent Mode)
Operating Range: -15°C to +43°C ambient
Refrigerant: R32 (eco-friendly)
Energy Label: A
Warranty: 5 years unit | 10 years compressor & heat exchanger

🔔 Important Reminders:

⚠️ Professional Installation Required – Electrical work must be carried out by qualified electricians
⚠️ Annual Servicing Recommended – Maintains efficiency and warranty coverage
⚠️ Use a Pool Cover – Can cut heating costs by 50% or more
⚠️ Register Your Warranty – Complete warranty registration within 30 days of installation
⚠️ Read the Manual – Full installation and operations manual available in downloads section

🎯 Ready to Transform Your Pool Experience?

The Norsup P13X/32 delivers everything you need for year-round pool comfort:

✅ Market-leading efficiency (COP up to 16)
✅ Whisper-quiet operation (22 dB(A) in Silent Mode)
✅ Smart WiFi control from anywhere
✅ All-season heating down to -15°C
✅ Premium build quality with extended warranty
✅ Eco-friendly R32 refrigerant

Invest in the best and enjoy warm, comfortable swimming for years to come!