♨️ Balboa VL401 Topside Control Panel – Duplex 4 Button for GS500Z, GS501Z & GS100 Systems
💡 Sleek LCD duplex panel with Jets, Light, Cool and Warm controls
📋 Product Overview
The Balboa VL401 Topside Control Panel is a sleek duplex panel designed for Balboa GS Series control systems. With its rectangular 160 mm × 56 mm design and easy-to-use 4-button interface, this panel provides intuitive control of essential spa functions including Jets, Light, Cool, and Warm.
The VL Series of topside panels were designed to work with the Elite VS (Values) and GS (Global) Series of hot tub control systems. These panels support the advanced functions of the VS/GS controls that use Balboa’s patented M7 temperature and flow sensor technology and a universal control platform. The sleek panels feature LCD graphical displays with moving function indicator icons, maintenance reminders, and service alerts on the easy-to-read screen.
The VL401 is compatible with GS500Z, GS501Z, and GS100 spa packs, making it ideal for single pump systems. This complete topside (part number 54665) comes with the overlay included, featuring the VL401 overlay (part number 11885). The panel connects via an RJ45 connector for reliable communication with your spa pack.
The Duplex VL range incorporates simple LCD displays and easy-to-use buttons, making them a popular choice with many spa manufacturers. Balboa Duplex VL topside controls replace the older MVP series of controls.
✨ Key Features
- ✅ GS Series Compatible – Works with GS500Z, GS501Z, and GS100 control systems
- ✅ Duplex Panel Design – Simple, reliable control technology
- ✅ LCD Display – Graphical display with moving function indicator icons
- ✅ 4-Button Interface – Jets, Light, Cool, and Warm controls
- ✅ Single Pump Support – Designed for 1 pump systems
- ✅ RJ45 Connection – Reliable plug-and-play connectivity
- ✅ Maintenance Reminders – Built-in service alerts on display
- ✅ M7 Sensor Compatible – Works with Balboa’s patented temperature and flow sensor technology
- ✅ Overlay Included – Complete topside with VL401 overlay fitted
- ✅ Replaces MVP Series – Direct replacement for older MVP controls
🔧 Technical Specifications
| Specification | Value |
|---|---|
| Manufacturer | Balboa |
| Model | VL401 |
| Model Series | VL |
| Product Type | Topside Panel (Duplex) |
| Complete Topside MPN | 54665 |
| Naked Topside MPN | 52424 |
| Overlay MPN | 11885 |
| Compatible Systems | GS500Z, GS501Z, GS100 |
| Display Type | LCD |
| Display Features | Graphical with function icons, maintenance reminders, service alerts |
| Number of Buttons | 4 |
| Button Functions | Jets, Light, Cool, Warm |
| Pumps Supported | 1 |
| Dimensions (L × H) | 160 mm × 56 mm |
| Shape | Rectangle |
| Connection Type | RJ45 |
| Overlay Included | Yes |
| Overlay Display Cut Out | No |
🖥️ Display & Controls
Button Configuration:
| Button | Function |
|---|---|
| Jets | Activate/control jet pump |
| Light | Control spa lighting |
| Cool | Decrease temperature setpoint |
| Warm | Increase temperature setpoint |
Display Features:
| Feature | Description |
|---|---|
| Display Type | LCD Graphical |
| Function Icons | Moving indicator icons for active functions |
| Maintenance Reminders | Built-in service alerts |
| Service Alerts | System diagnostic notifications |
| Temperature Display | Current and set water temperature |
Control Capabilities:
| Function | Availability |
|---|---|
| Pump Control | ✅ (1 pump) |
| Temperature Adjustment | ✅ (Cool/Warm buttons) |
| Light Control | ✅ |
🔌 Compatibility Guide
This Topside Control is Compatible With:
| Control System | Series | Confirmed |
|---|---|---|
| GS500Z | GS Series | ✅ |
| GS501Z | GS Series | ✅ |
| GS100 | GS Series | ✅ |
Overlay Compatibility:
| Overlay Model | Part Number | Compatible |
|---|---|---|
| VL401 | 11885 | ✅ |
Replaces:
The VL401 Duplex panel replaces the older MVP series of Balboa controls.
How to Verify Compatibility:
- 📍 Check your existing topside model (VL401 or similar VL Series)
- 📍 Confirm your spa pack is a compatible GS Series system (GS500Z, GS501Z, or GS100)
- 📍 Verify the connector type matches (RJ45)
- 📍 Check your system supports 1 pump configuration
- 📍 Contact Parts4Tubs if you require confirmation
⚠️ Important: The VL401 is designed specifically for GS Series systems with single pump configurations. It is NOT compatible with BP Series control boxes or multi-pump systems. Installing an incompatible topside will not work.
🛠️ Installation Guide
Before Installation:
- ⚠️ Disconnect power to spa at the isolator/breaker before any work
- ⚠️ Verify compatibility with your GS Series spa pack
- ⚠️ Confirm connector type matches (RJ45)
- ⚠️ Ensure your system is a 1 pump configuration
Installation Steps:
- Turn off power at the isolator/breaker
- Remove the existing topside panel from the mounting location
- Disconnect the RJ45 cable from the spa pack
- Connect the new VL401 cable to the spa pack via RJ45 port
- Mount the new topside panel in position
- Restore power and test all functions
Mounting Information:
| Specification | Detail |
|---|---|
| Panel Dimensions | 160 mm × 56 mm |
| Shape | Rectangle |
| Overlay | Included (VL401 – MPN 11885) |
| Cutout Template | Available for download from Balboa |
⚠️ Professional installation recommended if you are unfamiliar with spa electronics.
⚠️ Important: Topside controls and other computerised equipment are exempt from returns policy if they have been opened or installed. Please ensure this is the correct topside for your system before installation.
⚡ Wiring & Connection
Connector Information:
| Specification | Detail |
|---|---|
| Connector Type | RJ45 |
| Connection Style | Plug-and-play |
Connection Location:
The VL401 connects to the topside port on compatible GS Series control systems via an RJ45 connector.
⚠️ Never force the connector. If it doesn’t fit, verify compatibility with your control system.
⚠️ Troubleshooting
Common Issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Blank display | No power or loose connection | Check power supply and reseat RJ45 cable |
| Error codes displayed | Various system issues | Refer to GS Series spa pack manual for error meanings |
| Buttons unresponsive | Overlay wear or panel fault | Check overlay condition |
| Incorrect readings | Temperature sensor issue | Check M7 temperature sensor (separate component) |
| LCD flickering | Connection issue | Check and reseat RJ45 connector |
| Maintenance reminder | Service interval reached | Follow maintenance procedure and reset |
Error Codes:
Error codes are determined by the spa pack, not the topside panel itself. The VL401 displays error information and service alerts from your GS Series control system. Refer to your spa pack manual for specific error code meanings.
🧹 Maintenance & Care
Routine Care:
| Task | Frequency |
|---|---|
| Wipe with soft damp cloth | Weekly |
| Check button response | Monthly |
| Inspect RJ45 connection | Annually |
| Check overlay condition | Annually |
| Respond to maintenance reminders | As displayed |
DO NOT:
- ❌ Use abrasive cleaners or scouring pads
- ❌ Submerge the panel in water
- ❌ Use solvent-based or chemical cleaners
- ❌ Press buttons with sharp objects
- ❌ Pull or strain the RJ45 connector cable
🎯 Ideal Applications
| Application | Suitability |
|---|---|
| 🔄 Replacement for faulty VL401 topside | ✅ Ideal |
| 🔄 Replacement for MVP series controls | ✅ Ideal |
| 🎛️ Spas with GS500Z control systems | ✅ Compatible |
| 🎛️ Spas with GS501Z control systems | ✅ Compatible |
| 🎛️ Spas with GS100 control systems | ✅ Compatible |
| ♨️ Single pump spa systems | ✅ Compatible |
Common Replacement Scenarios:
- 💔 Cracked or damaged LCD display
- 🔘 Unresponsive buttons
- 💧 Water damage to existing panel
- 👁️ Faded or illegible display
- 🔌 Damaged RJ45 connector
- 🔄 Upgrading from older MVP series controls
❓ Frequently Asked Questions
Q: How do I know if this topside is compatible with my spa?
A: The VL401 is compatible with Balboa GS Series control systems including GS500Z, GS501Z, and GS100. Check your spa pack model number to confirm compatibility. This panel is designed for single pump systems only.
Q: Is the overlay included with this topside?
A: Yes, this is a complete topside (MPN 54665) with the VL401 overlay (MPN 11885) included. If you need just the panel without overlay, the naked topside part number is 52424.
Q: What is the connection type?
A: The VL401 uses an RJ45 connector, which is different from the telephone cord style used on some other VL Series models.
Q: What functions can I control?
A: The VL401 has 4 buttons providing control of Jets, Light, Cool (temperature down), and Warm (temperature up) functions. It is designed for single pump systems.
Q: What does the display show?
A: The VL401 features an LCD graphical display showing current and set temperature, moving function indicator icons, maintenance reminders, and service alerts.
Q: What are the dimensions?
A: The VL401 is a rectangular panel measuring 160 mm (length) × 56 mm (height).
Q: What does “Duplex” mean?
A: Duplex refers to the panel design type. The Duplex VL range incorporates simple LCD displays and easy-to-use buttons. They replace the older MVP series of Balboa controls.
Q: Can I use this with a BP Series spa pack?
A: No, the VL401 is designed for GS Series systems (GS500Z, GS501Z, GS100). It is not compatible with BP Series control boxes.
Q: Is the VL401 compatible with M7 sensors?
A: Yes, the VL Series panels support Balboa’s patented M7 temperature and flow sensor technology.
🏆 Why Choose the Balboa VL401
- ✅ Genuine Balboa Quality – Manufactured to Balboa’s exacting standards
- ✅ LCD Graphical Display – Clear, easy-to-read screen with function icons
- ✅ Maintenance Reminders – Built-in service alerts keep your spa running smoothly
- ✅ M7 Sensor Compatible – Works with Balboa’s advanced sensor technology
- ✅ Simple 4-Button Interface – Jets, Light, Cool, Warm for intuitive operation
- ✅ Duplex Reliability – Proven panel design trusted by spa manufacturers
- ✅ RJ45 Connection – Reliable plug-and-play installation
- ✅ MVP Replacement – Direct upgrade from older MVP series controls
- ✅ Complete Package – Overlay included for ready-to-install convenience
🇬🇧 Why Buy from Parts4Tubs
- ✅ UK-based company with local support
- ✅ Fast UK delivery
- ✅ Expert advice from spa specialists
- ✅ GS Series compatibility assistance
- ✅ Full warranty support
- ✅ Easy returns within 30 days
💫 Summary
The Balboa VL401 Topside Control Panel (MPN 54665) is a sleek duplex panel designed for GS Series spa systems including GS500Z, GS501Z, and GS100. Measuring 160 mm × 56 mm with an LCD graphical display featuring maintenance reminders and service alerts, this 4-button panel provides control of Jets, Light, Cool, and Warm functions for single pump systems. The panel connects via RJ45 and comes complete with the VL401 overlay (MPN 11885). The VL401 replaces the older MVP series controls and supports Balboa’s patented M7 temperature and flow sensor technology. Order from Parts4Tubs for fast UK delivery and expert GS Series support.
Balboa BP Spa Packs
If you have a “BP” spa pack, you will find the name and model on the label, then you can use any of the “TP” range of topside controls, TP400, TP600 etc etc.
You can also use any of the “Spa Touch” graphical controllers on your Spa Pack. Spa Touch comes in versions 1-3 with 4 to be released very soon as well as the new “mini”.
The BP Spa Pack made things nice and easy so when you are replacing your topside control with one of these, it is straight forward enough.
Balboa VS & GS Spa Packs.
If you have an older hot tub that you are keeping alive with new parts, then the chances are you have an older spa pack in there too. This is where it gets a little more complicated in terms of compatibility.
Two of the popular models are the VS which stands for Value Series and was supplied to a lot of OEMs (manufacturers for hot tubs) to go into their tubs. Likewise, the GS (global series) was the same. Lots of different rebranded options, different names, but at the heart of things are these two packs.
What is key on these two models, is the combination of letters and numbers that make up the model number on the Spa Pack.
The VL range of topside controls was designed for both of these spa pack ranges; however, there are some “rules” we need to abide by in terms of compatibility.
VL Panels ending in D work with VS/GS systems ending in DZ
VL Panels ending in S work with VS/GS systems ending in SZ
The rest of the VL Panels work with VS/GS systems ending in Z (not SZ or DZ)
For example, a Spa Pack model VS501SZ would work nicely with a Topside that is model VL620S. However, that same topside control would not work with a spa pack model VS501Z. The connections are the same, it would plug in, but would not respond at all.
Another example, a Balboa GS500Z spa pack would work with the VL406T or the VL401 but would not work with the VL702S.
You get the patters. Topside ends in S or D, matches to Spa Pack ending in SZ (for S) or DZ (for D).
Balboa EL & GL Spa Packs
Before the birth of the BP range, the EL and GL Spa Packs did have some level of standardisation in terms of the topside controls.
All of the “ML” range of Balboa Topside Controls are designed to work with the EL and GL range of spa packs. They actually look very similar to the TP range, they just have a different type of connection to plug into the Spa Pack.



