🛁 Balboa VX20 Auxiliary Control Panel – Dual-Button Remote Control for GS Series Spas

Two-button auxiliary panel with RJ45 connection for GS Series spa systems

📋 Product Overview

The Balboa VX20 Auxiliary Control Panel (TS-VX204) is a dual-button auxiliary panel designed specifically for Balboa GS Series spa systems. Unlike the AX series which uses 6-pin connectors and works with GL/BP systems, the VX20 features an RJ45 connection making it compatible with GS Series control systems (SZ and above).

This rectangular panel features a face size of 114 mm × 57 mm and fits into a rectangular cutout measuring 90 mm × 35 mm. The VX20 comes with an extended 5.5-metre cable length (longer than the standard 5m on AX series), providing even greater flexibility for installation in larger spas. Operating at 12V, the panel connects via an RJ45 socket on the spa pack’s PCB.

Ideal for larger hot tubs where users need secondary controls away from the main topside panel, the VX20 allows control of spa functions from lounger positions or opposite ends of the spa. The overlay is included with this model, making it ready to install.

⭐ Key Features

• ✅ Dual Button Design – Two-button auxiliary control
• ✅ GS Series Compatible – Works with GS Series (SZ and above)
• ✅ RJ45 Connection – Easy plug-and-play installation
• ✅ Extended 5.5m Cable – Longer than standard AX series
• ✅ Rectangular Design – 114 mm × 57 mm face
• ✅ Standard Cutout – Fits 90 mm × 35 mm hole
• ✅ 12V Operation – Safe low voltage design
• ✅ Overlay Included – Ready to install immediately
• ✅ Remote Positioning – Control from secondary location
• ✅ Genuine Balboa Quality – Manufactured to Balboa standards

🔧 Technical Specifications

Specification	Value
Manufacturer	Balboa
Model	VX20
Model Series	VX
Product Type	Auxiliary Panel
SKU	TS-VX204
Number of Buttons	2
Face Length	114 mm
Face Height	57 mm
Hole Length	90 mm
Hole Height	35 mm
Cable Length	5.5 m
Operating Voltage	12V
Connection Type	RJ45
Compatible Systems	GS Series (SZ and above)
Overlay Included	✅ Yes
Box Quantity	16

🔌 Compatibility Guide

This Auxiliary Panel is Compatible With:

Spa Pack Series	Models	Confirmed
GS Series	SZ and above	✅

NOT Compatible With:

• ❌ GL Series (GL2000, GL8000, etc.) – Use AX series instead
• ❌ BP Series – Use AX series instead
• ❌ GS Series below SZ – Check spa pack compatibility

Connection Requirements:

• Spa pack must have available RJ45 auxiliary port
• Must be GS Series system (SZ model and above)
• 12V auxiliary power supply from spa pack

📍 How to Verify Compatibility:

• Check your spa pack is GS Series (SZ or higher)
• Locate the RJ45 auxiliary port on your PCB
• Verify your spa pack supports auxiliary panel connection

⚠️ Important: The VX20 uses RJ45 connection and is ONLY compatible with GS Series systems. For GL or BP systems, use the AX series auxiliary panels instead.

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🎛️ Button Functions

Dual Button Operation:

The VX20 features 2 configurable buttons. The specific functions controlled depend on your spa pack configuration and may include:

Button	Possible Functions
Button 1	Jets / Pump 1 / Light
Button 2	Jets / Pump 2 / Blower / Light

Note: The exact button functions are determined by your GS Series spa pack configuration. Refer to your spa pack documentation for specific button assignments.

🔄 VX vs AX Series Comparison

Key Differences Between VX and AX Auxiliary Panels:

Feature	VX Series	AX Series
Connection	RJ45	6-Pin (2×3)
Compatible Systems	GS Series (SZ+)	GL Series, BP Series
Cable Length	5.5 m	5 m
Panel Shape	Rectangular	Circular (AX10/20) or Rectangular (AX40)

Choose VX20 When:

• Your spa has a GS Series control system (SZ or above)
• Your spa pack has RJ45 auxiliary ports
• You need the extended 5.5m cable length

Choose AX Series When:

• Your spa has GL Series or BP Series control system
• Your spa pack has 6-pin auxiliary ports

💡 Purpose & Application

What is an Auxiliary Panel?

Unlike main topside control panels that provide full spa control (temperature, all pumps, lights, modes), auxiliary panels are secondary controls designed to operate specific functions from remote locations around the spa.

Why Use a VX20?

Scenario	Benefit
Large hot tubs with loungers	Control functions from relaxed position
GS Series spa systems	Proper RJ45 compatibility
Extended installation distances	5.5m cable for longer reach
Multi-user spas	Secondary access to controls

Typical Installation Locations:

• Near lounger seating areas
• Opposite end of spa from main topside
• Near steps for convenient access
• Secondary user positions in large spas

⚙️ Installation Guide

Before Installation:

• ⚠️ Disconnect power to spa at the isolator/breaker before any work
• ⚠️ Verify your spa pack is GS Series (SZ or above)
• ⚠️ Locate available RJ45 auxiliary port on PCB
• ⚠️ Plan cable routing (5.5 m available length)
• ⚠️ Prepare rectangular 90 mm × 35 mm cutout at desired location

Installation Steps:

1. Turn off power at the isolator/breaker
2. Cut or prepare rectangular 90 mm × 35 mm hole at desired location
3. Route the 5.5 m cable from installation point to spa pack
4. Connect the RJ45 plug to the spa pack’s RJ45 auxiliary port
5. Mount the VX20 panel in the rectangular cutout
6. Apply included overlay
7. Secure panel and ensure watertight seal
8. Restore power and test button functions

Mounting Information:

Specification	Detail
Face Size	114 mm × 57 mm
Required Cutout	90 mm × 35 mm (Rectangular)
Cable Length	5.5 m
Connection	RJ45 plug
Mounting Type	Push-fit into rectangular hole

⚠️ Professional installation recommended for drilling into spa shell and ensuring watertight sealing.

🔗 Wiring & Connection

Connector Information:

Specification	Detail
Connector Type	RJ45
Cable Length	5.5 metres
Operating Voltage	12V

Connection Location:

The VX20 connects to the RJ45 auxiliary port on GS Series spa packs. The RJ45 plug provides a secure, easy plug-and-play connection.

⚠️ Never force the connector. The RJ45 plug should click into place easily. If it doesn’t fit, verify you’re connecting to the correct port on a compatible GS Series system.

🔍 Troubleshooting

Common Issues:

Problem	Possible Cause	Solution
No buttons responding	No power or loose connection	Check power and reseat RJ45 connector
One button not working	Function not configured	Check spa pack settings
RJ45 won’t connect	Wrong spa pack type	Verify GS Series (SZ+) compatibility
Intermittent operation	Cable damage or poor connection	Inspect cable and RJ45 connector
Panel loose in hole	Incorrect cutout size	Check 90 × 35 mm cutout dimensions

Important Notes:

• The VX20 is ONLY compatible with GS Series (SZ and above)
• If you have GL or BP Series, you need an AX series panel instead
• Button functions depend on spa pack configuration

🛠️ Maintenance & Care

Routine Care:

Task	Frequency
Wipe with soft damp cloth	Weekly
Check button response	Monthly
Inspect cable condition	Annually
Check watertight seal	Annually
Check overlay condition	Annually

DO NOT:

• ❌ Use abrasive cleaners
• ❌ Pull or stress the cable
• ❌ Submerge RJ45 connection
• ❌ Force button operation
• ❌ Use on non-GS Series systems

♨️ Ideal Applications

Application	Suitability
♨️ GS Series spa systems	✅ Ideal
♨️ Large hot tubs (6+ person)	✅ Ideal
♨️ Lounger seating areas	✅ Ideal
♨️ Extended cable requirements	✅ Ideal (5.5m)
🔄 Replacement for existing VX20	✅ Direct replacement
❌ GL Series systems	❌ Use AX series
❌ BP Series systems	❌ Use AX series

Common Installation Scenarios:

• 🛁 GS Series spas with multiple seating zones
• 💆 Large spas needing extended cable reach
• ♨️ Premium GS installations with lounger positions
• 🔄 Replacing faulty VX20 auxiliary panels

❓ Frequently Asked Questions

Q: What is the difference between VX20 and AX20?

A: The VX20 uses an RJ45 connection and is designed for GS Series spa systems, while the AX20 uses a 6-pin connection and is designed for GL and BP Series systems. They are NOT interchangeable – you must use the correct series for your spa pack.

Q: Is my spa compatible with the VX20?

A: The VX20 is compatible with GS Series spa packs (SZ model and above). Check your spa pack label to confirm it’s a GS Series system. If you have GL or BP Series, you need an AX series auxiliary panel instead.

Q: Is the overlay included?

A: Yes, the overlay is included with the TS-VX204.

Q: Why is the cable longer than AX series?

A: The VX20 comes with a 5.5m cable compared to 5m on AX series panels, providing extra length for installations requiring greater reach.

Q: What size cutout do I need?

A: The VX20 requires a rectangular 90 mm × 35 mm cutout. The panel face is 114 mm × 57 mm.

Q: What functions do the buttons control?

A: The specific button functions are configured in your GS Series spa pack. Common configurations include Jets, Pump, Blower, or Light control. Refer to your spa pack documentation for your specific configuration.

Q: Can I use this with my GL2000 system?

A: No, the VX20 is only compatible with GS Series systems. For GL2000 or other GL/BP systems, you need an AX series auxiliary panel (such as AX10, AX20, or AX40).

Q: Is RJ45 the same as an ethernet cable?

A: The RJ45 connector is the same physical type used in ethernet cables, but it carries 12V power and control signals for the spa, not network data. Do not connect to ethernet/network equipment.

🏆 Why Choose the Balboa VX20 (TS-VX204)

• ✅ GS Series Compatible – Designed specifically for GS systems
• ✅ RJ45 Connection – Easy plug-and-play installation
• ✅ Extended Cable – 5.5m for greater reach than AX series
• ✅ Dual Button Control – Two configurable functions
• ✅ Genuine Balboa Quality – Manufactured to Balboa standards
• ✅ Overlay Included – Ready to install immediately
• ✅ Rectangular Design – Clean, professional appearance
• ✅ 12V Safety – Safe low voltage operation

🇬🇧 Why Buy from Parts4Tubs

• ✅ UK-based company with local support
• ✅ Fast UK delivery
• ✅ Expert advice from spa specialists
• ✅ Compatibility assistance for GS and GL systems
• ✅ Full warranty support
• ✅ Easy returns within 30 days
• ✅ Both VX and AX series available

✨ Summary

The Balboa VX20 Auxiliary Control Panel (TS-VX204) is a dual-button auxiliary panel designed specifically for GS Series spa systems (SZ and above). Unlike AX series panels, the VX20 features RJ45 connection for easy plug-and-play installation. Featuring a rectangular 114 mm × 57 mm face that fits a 90 mm × 35 mm cutout, with extended 5.5-metre cable (longer than AX series), 12V operation, and RJ45 connector. Compatible with GS Series only – NOT for GL or BP systems. Overlay included. Order from Parts4Tubs for fast UK delivery and expert compatibility advice.